Marzena Zając

• Development of sales of banking products (personal accounts, debit cards, credit cards, insurance, mortgages)
• Cooperation with external partners in the preparation and execution of promotional campaigns aimed at attracting new retail customers (online),
• Cooperation with the team responsible for the implementation and organization of the discount platform for retail customers - Bank with Discounts,
• Commercial negotiations on the terms and conditions of cooperation with external partners and establishment of settlement rules for the conducted promotional campaigns for individual customers,
• Creation of individual cooperation agreements, regulations, instructions, procedures.

Key Achievements:

Preparation and implementation of the Company banking acquisition programme,
Establishing cooperation with companies: CCC, Half Price, Yes, Verona, Orange Polska, Shopee, Philips,
Preparation and implementation of promotional campaigns aimed at acquiring new individual customers in the online channel.

• Cooperation with key contractors: Media Markt Polska Sp. o.o., Saturn Planet Sp. z o.o., Euro-Net Sp. z o.o., Neonet SA,
• Responsibility for the implementation of an annual budget of approximately PLN 1.5 billion,
• Commercial negotiations and preparation of cooperation offers and financial settlements,
• Building a development strategy for the Key Accounts Team,
  Participation in team projects: implementation of individual operational processes adapted to the counterparty's needs, implementation of banking products, changes resulting from supervisory regulations,
• Creation of individual cooperation agreements, regulations, instructions, procedures.

Key Achievements:
Continuation of exclusive cooperation with networks: Media Markt Polska Sp. z o.o., Saturn Planet Sp. z o.o. since 2011,
Establishment of cooperation with the Euro-Net Sp. z o.o. chain in 2014, Implementation of a personalized system communication process for the sale of the installment loan offer,
Increase in loan turnover by 35% in 2018 vs 2017.

• Establishing business contacts and building long-term relationships with potential business partners.
• Cooperation with key contractors: Neonet SA, IKEA Retail Sp. z o.o., Saturn Planet Sp. z o.o.,
• Responsibility for the implementation of the annual budget of approximately PLN 0.5 billion,
• Preparation of offers, negotiation of transactions and commercial agreements,
• Creation of individual cooperation agreements, regulations, instructions, procedures.

Key Achievements:
Implementation of cooperation with selected shops of the Saturn Planet Sp. z o.o. network.

• Coordinating and controlling the work of a subordinate team,
• Responsibility for the implementation of sales plans,
• Creation and implementation of the department's development strategy,
• Coordinating and controlling the implementation of new projects,
• Building commercial relationships with strategic fleet customers.

Key Achievements:
Development of a new commercial policy with a view to increasing the efficiency of the actual sales results,
Implementation of a CRM system for handling fleet customers,
Within two quarters, thanks to the changes introduced, the company recorded a 25% increase in sales profitability.

• Liaising with car manufacturers and the dealer network,
• Cooperation with key customers,
• Conducting sales negotiations, preparing offers
• Creation of individual cooperation agreements,
• Creating and implementing new sales and after-sales procedures within the newly created department.

Key Achievements:
Establishing cooperation with strategic customers: Telekomunikacja Polska SA, BOC GAZY Sp. z o.o.,
Creation of an individual corporate customer service package, distinguishing EFL's offer on the long-term rental market.

• Cooperation with key customers: Perfetti Van Melle Polska Sp. z o.o., Ferrero Polska Sp. z o.o., Danone Sp. z o.o.,
• Establishing business contacts and building long-term relationships with key customers,
• Conducting commercial negotiations and preparing offers,
• Taking initiatives to increase sales of cars and vans,
• Implementing established sales plans.

Key Achievements:
Winning the title of best salesman in 1999 and 2000,
Sales in 12 months of approximately 1,000 cars.