Mateo Polo
Warsaw
Summary
Dedicated student with a strong passion for customer service, and translation. Skilled in providing exceptional customer support, and facilitating seamless communication across languages. Eager to contribute adaptable skills and enthusiasm to a dynamic team environment.
Overview
1
1
year of professional experience
Work History
Voice Recording Project
SummaLinguae
Warsaw, Mazovia
08.2024 - 08.2024
Voice Recording Participant
SummaLinguae Technologies – Remote
Date: [August, 2024]
- Participated in a short-term voice recording project in Spanish for linguistic data collection.
- Contributed high-quality recordings to support speech recognition and language processing development.
- Ensured accuracy and natural fluency in native Spanish to meet project specifications.
IT Analyst
HCL Technologies
Warsaw
11.2023 - 03.2024
- Ensuring and monitoring the quality and operation of IT products and services
- Provided hardware/software/network problem diagnosis resolution via telephone or remote network
- Administered and provided user Access to various systems
- Became a trusted resource through high-level problem-solving skills
- Spearheaded hardware and software upgrade rollouts
Education
Bachelor of Digital Marketing - Social Media and Digital Marketing
Akademia Ekonomiczno-Humanistyczna w Warszawie
Warsaw, Mazovia 09.2024 -
Multimedia Communication -
Collegium Civitas
09.2022 - 03.2024
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Unidad Educativa Particular 'Julio Maria Matovelle'
09.2016 - 07.2021
Skills
- Microsft Azure
- Active Directory
- ServiceNow
- IT Troubleshooting
- Microsoft Office
- Communication Skills
- Teamwork
- Excellent communication
Languages
English
Advanced (C1)
Spanish
Native
Polish
Beginner
Personal Information
Title: Full time Student
Custom
- Fashion
- Videogames
- Reading
Timeline
Bachelor of Digital Marketing - Social Media and Digital Marketing
Akademia Ekonomiczno-Humanistyczna w Warszawie
09.2024 -
Voice Recording Project
SummaLinguae
08.2024 - 08.2024
IT Analyst
HCL Technologies
11.2023 - 03.2024
Multimedia Communication -
Collegium Civitas
09.2022 - 03.2024
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Unidad Educativa Particular 'Julio Maria Matovelle'
09.2016 - 07.2021
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