Mateusz Borowski
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Hotel Receptionist
My Story Sopot Aparments
Sopot, Pomorskie
10.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
Driver
Inter Cars
05.2019 - 01.2023
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Courier
DPD Poland
09.2018 - 12.2019
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Tracked delivery information, mileage and fuel use while on shift.
- Reported suspected mechanical issues quickly to supervisor for remediation.
Customer Service Cashier
Orlen Oil
08.2017 - 05.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Sold lottery tickets and fish and game licenses.
Cashier
POLOmarket
07.2016 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Security Guard
Runmaggedon
07.2017 - 07.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Master of Arts - Internal Security
Niepaństwowa Wyższa Szkoła Pedagogiczna
Białystok06.2023
Bachelor of Arts - Internal Security
Niepaństwowa Wyższa Szkoła Pedagogiczna
Białystok09.2021
Skills
- Driving and Transportation
- GPS and Route Planning
- Money Transfer Systems
- Passenger Support
- Safety Standards
- City and Non-City Driving
- Verbal and Written Communication
- Safety Management
- Strategic Planning
- Accident Reporting
- Microsoft Word
- Personnel Engagement
Travelling, Cooking, Language learning
In 2017 I went to Greece with my family, we spent about a week in Crete sightseeing and learning new culture, cuisine. In September 2022 We have visited Palma de Mallorca, and in 2023 We were sightseeing in Sicily,Italy. Before going to travel I'm often caught learning another foreign language, to my surprise I learn languages very quickly. I'm passionate about Italian food like canneloni, fetuccine.
Languages
Polish
Native language
English
Upper intermediate
B2
Italian
Elementary
A2
Timeline
Hotel Receptionist
My Story Sopot Aparments
10.2023 - 03.2024
Driver
Inter Cars
05.2019 - 01.2023
Courier
DPD Poland
09.2018 - 12.2019
Customer Service Cashier
Orlen Oil
08.2017 - 05.2018
Security Guard
Runmaggedon
07.2017 - 07.2017
Cashier
POLOmarket
07.2016 - 08.2017
Master of Arts - Internal Security
Niepaństwowa Wyższa Szkoła Pedagogiczna
Bachelor of Arts - Internal Security
Niepaństwowa Wyższa Szkoła Pedagogiczna
Similar Profiles
Aleksandra MielewczykAleksandra Mielewczyk
F&B Supervisor at Sheraton Sopot Hotel, Conference Center & SpaF&B Supervisor at Sheraton Sopot Hotel, Conference Center & Spa
Martyna TadajewskaMartyna Tadajewska
Guest Experience Agent at Sheraton Sopot HotelGuest Experience Agent at Sheraton Sopot Hotel
Joyce StowersJoyce Stowers
Manager at The Mandell AparmentsManager at The Mandell Aparments