Matthew Debski
Swierzawska 4/190, Poznan, Poland
Summary
Dynamic marketing professional with hands-on experience in optimization and a proven track record in customer management. Strong problem-solving skills and a proactive approach to new tasks drive success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Marketing Optimization Senior Specialist
Franklin Templeton
2025.01 - Current
- Process monthly and quarterly mutual fund commentaries through Quark system to ensure correct content, data, and compliance procedures are applied and are made available for client services.
- Request, receive, upload, and attach FINRA letters to their respective commentaries.
Content Producer
Franklin Templeton
2023.08 - 2024.12
- Request, receive, upload, and attach FINRA letters to their respective commentaries.
- Build product profiles for mutual funds and ETFs for Franklin subsidiaries on a quarterly basis.
Executive Assistant
McKinsey & Company
2023.01 - 2023.04
- Provide high-level administrative support to associates, including managing complex calendars, scheduling meetings, and coordinating travel arrangements.
- Handle all incoming communications, respond to correspondence, and act as a representative for partners in interactions with clients and internal colleagues.
Customer Service Agent
American Airlines
2022.02 - 2022.12
- Assist passengers with check-in and boarding processes, ensuring a smooth and efficient experience.
- Assist with luggage check-in and tagging.
Customer Service Agent
Menzies Aviation
2021.11 - 2022.02
- Provide check-in services for passengers traveling with Lufthansa Group airlines.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
Intern
CyberSmart
2018.04 - 2018.07
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
Food and Beverage Attendant
Family Morale, Welfare and Recreation
2017.06 - 2018.03
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
B.A. - Airline and Airport Management
University of West London
London, UK06.2021
High School Degree -
Wiesbaden High School
Wiesbaden, DE06.2017
Skills
- Microsoft Office 2010
- Teamwork and collaboration
- Problem resolution
- Active listening
- Calm under pressure
- Organizational skills
Languages
English
French
Timeline
Marketing Optimization Senior Specialist
Franklin Templeton
2025.01 - Current
Content Producer
Franklin Templeton
2023.08 - 2024.12
Executive Assistant
McKinsey & Company
2023.01 - 2023.04
Customer Service Agent
American Airlines
2022.02 - 2022.12
Customer Service Agent
Menzies Aviation
2021.11 - 2022.02
Intern
CyberSmart
2018.04 - 2018.07
Food and Beverage Attendant
Family Morale, Welfare and Recreation
2017.06 - 2018.03
B.A. - Airline and Airport Management
University of West London
High School Degree -
Wiesbaden High School
References
Available Upon Request