Maureen Hlokomayo
Harare
Summary
Friendly Sales Advisor knowledgeable about the products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over number of years in the industry . Hardworking employee enthusiastic about learning Type of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
23
23
years of professional experience
Work History
Sales Advisor
Nyaradzo Life Assurance Company
Harare
11.2002 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Developed long-lasting client relationships by providing exceptional customer service.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Responded to in-person and telephone requests for information about company offerings.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Education
Ministry - Theology
Living Waters
HarareCertificate Of Proficiency - Proficiency
Insurance Institute Of Zimbabwe
HarareBachelor of Arts - Theology
Catholic University
Zimbabwe 2027
Diploma - Insurance
Insurance Institute of Zimbabwe
Zimbabwe 2026
Skills
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Sales background
- Objection handling
- Sales Strategies
- Persuasion techniques
- Upselling strategies
- Sales Training
- Cross-selling services
- Fluent in Language
- Performance Tracking
- Product Demonstrations
- CRM proficiency
- Pipeline Management
- Promotional understanding
- Coaching and Mentoring
- Competitor Analysis
- Proficient in Area
- Cold-calling
Accomplishments
Runner up Sales Person of the Year 2003/2004
Languages
English
Bilingual or Proficient (C2)
Ref
Darlington Mabvure
Sales Executive Manager
Nyaradzo life Assurance Company
Timeline
Sales Advisor
Nyaradzo Life Assurance Company
11.2002 - Current
Ministry - Theology
Living Waters
Certificate Of Proficiency - Proficiency
Insurance Institute Of Zimbabwe
Bachelor of Arts - Theology
Catholic University
Diploma - Insurance
Insurance Institute of Zimbabwe