Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Md Alamgir Kabir

Zwoleń
Md Alamgir  Kabir

Summary

MY OBJECTIVES:

waiter, Barista. Team leader. Banquet or outside catering supervisor. Event or business center operation.

All that filed I was working in GCC country Experience in UAE or Qatar last 15 year in that filed .

Overview

27
years of professional experience

Work History

Kebab Centre
Lublin , Poland

Fast Food Team Leader
08.2023 - Current

Job overview

  • Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
  • Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
  • Contributed to higher sales with upselling techniques and suggestive selling of promotional items.
  • Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

AMLAK

Qatar National Convention Centre (QNCC)
07.2015 - 01.2018

Job overview

  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Resolved customer inquiries and complaints by offering appropriate solutions, resulting in increased customer retention.
  • Managed high call volume, prioritizing tasks to ensure efficient handling of customer requests.
  • Assisted customers with order placement, ensuring accuracy and timely delivery for a seamless shopping experience.

Zaroq hospitality W l l C.
Doha , Qatar

Event operation service
02.2011 - 02.2015

Job overview

Work Casual staff Most of five stars Hotels Banquet supervisor. Pool bar . Catarina. Event. Business centre. Wellding. Room service. All this Department

Hotels is SHERATON. HILTON. MOVIE PIC. SENT REGIST. INTERCON CITY. INTERCONTINENTAL. GRANT HAYAT. W HOTEL. IN Qatar 4 year.

Coffee Moka
Abudhabi , UAE

Barista
02.1997 - 02.2000

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

QSB
Chittagong

SSC from Commerce
01.1992

University Overview

Skills

  • Customer service excellence
  • Sales forecasting
  • Order processing
  • Problem-solving abilities
  • Cash handling proficiency
  • Restaurant Operations
  • Safe Food Handling
  • Food Presentation
  • Customer Service
  • Customer Response
  • Late-Night Shift Availability
  • Fluent in Language

Languages

English
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Polish
Beginner (A1)

Timeline

Fast Food Team Leader
Kebab Centre
08.2023 - Current
Qatar National Convention Centre (QNCC)
AMLAK
07.2015 - 01.2018
Event operation service
Zaroq hospitality W l l C.
02.2011 - 02.2015
Barista
Coffee Moka
02.1997 - 02.2000
QSB
SSC from Commerce
Md Alamgir Kabir