MD KAISAR HAMID

Accommodated customer allergies and dietary restrictions by modifying standard recipes.

• Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
• Trained kitchen staff to perform various preparation tasks under pressure
• Developed new recipes and flavor combinations to enhance customer dining experience

• Verified food temperatures and quality ahead of service to maintain standards
• Cleaned and oiled kitchen equipment to maintain optimized function
• Monitored food temperature, discarding items not stored correctly
• Lifted and carried heavy materials

• Worked closely with front-of-house staff to facilitate excellent customer service
• Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques
• Participated in food tastings and taste tests

• Answered constant flow of customer calls with minimal wait times
• Answered customer telephone calls promptly to avoid on-hold wait times
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions