Md Samiul Bashar Risun
Warsaw,14
Summary
A career oriented person, adept at customer complaint resolution and cash handling, at my previous jobs where I surpassed customer service goals and maintained high hygiene standards. My quick learning ability and problem-solving skills contributed to menu planning and efficient kitchen operations, showcasing my hard and soft skill proficiency.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Burger King
08.2024 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Met customer service goals and exceeded customer expectations.
Kebab Maker
Antalya Kebab
07.2023 - 03.2024
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Operated grills, fryers and ovens to cook food items.
Kebab Maker
Kebab Inn
09.2021 - 05.2023
- Actively participated in planning menus for restaurant and for event catering.
- Cooked dishes and entrees in tradition of Indian culture, using various spices, rubs and marinades.
Education
Secondary School -
Barnamala High School & Collage
Dhaka, Bangladesh06.2007
Bachelor's Degree - Project Management
WSB Merito University
Warsaw, Poland03.2027
Secondary School Certificate -
Barnamala High School & Collage
Dhaka, BangladeshSkills
- Customer Complaint Resolution
- Customer Service
- Cash Handling
- Quick learner
- Maintaining hygiene standard
- Problem solving & situation handling
Languages
Bengali
Native language
Hindi
Elementary
A2
English
Advanced
C1
Polish
Beginner
A1
Interests
Social activity
Timeline
Customer Service Cashier
Burger King
08.2024 - Current
Kebab Maker
Antalya Kebab
07.2023 - 03.2024
Kebab Maker
Kebab Inn
09.2021 - 05.2023
Secondary School -
Barnamala High School & Collage
Bachelor's Degree - Project Management
WSB Merito University
Secondary School Certificate -
Barnamala High School & Collage
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