Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Chef Assistant
Anatolia Restaurant & Lounge
01.2023 - Current
Customer Service Agent
Trendyol
10.2020 - 10.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Warehouse Worker
Magenta Digital
07.2019 - 09.2020
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Consistently lifted materials weighing as much as Number pounds.
Barman
Rada Turizm
06.2018 - 06.2019
Orchestrated numerous private parties, business meetings and formal engagements.
Increased bar revenue through development and marketing of featured cocktails.
Cook's Assistant
Cajun Corner Fast Food
01.2018 - 05.2018
Worked with chef to prepare daily food specials and other supplies.
Prepared food orders to support waitstaff and other team members.
Ordered food and supplies based on detailed inventories and changing restaurant needs.
Education
Associate Degree - Management of Health Institutions
Anatolia University
Eskişehir
Skills
Selling Skills
Customer Service
Delivery Tracking
Agent Support
Online Chat
Problem Resolution
Inbound Customer Service
Understanding Customer Needs
Languages
English
Advanced
C1
Turkish
Proficient
C2
Timeline
Chef Assistant
Anatolia Restaurant & Lounge
01.2023 - Current
Customer Service Agent
Trendyol
10.2020 - 10.2022
Warehouse Worker
Magenta Digital
07.2019 - 09.2020
Barman
Rada Turizm
06.2018 - 06.2019
Cook's Assistant
Cajun Corner Fast Food
01.2018 - 05.2018
Associate Degree - Management of Health Institutions