Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Melody Samupambadze

Flic En Flac,Mauritius

Summary

Aspiring legal practitioner with a passion for corporate and commercial law. Enthusiastic and adaptable professional with a background in hospitality, now seeking to transition into administrative roles. Recognized for quick learning, excellent organization, and a strong ability to adapt to new environments with professionalism and ease.

Overview

2
2
years of professional experience

Work History

Food and Beverage Attendant

Heritage Hotel Awali
05.2025 - Current
  • Delivered high-level service to hotel guests, maintaining professional communication and attention to detail under pressure.
  • Ensured adherence to hotel service standards, hygiene protocols, and guest satisfaction policies.
  • Supported banquet setups and private events, offering flexible service across various hotel dining functions.

Hospitality and Facilities Maintenance

Sands Suites Resort & Spa
02.2025 - 03.2025
  • Inspection and Quality Control: Conducting room inspections to identify maintenance needs and ensure cleanliness meets hotel standards.
  • Collaboration with hotel staff: Coordinating with the front desk and maintenance teams to ensure seamless operations and guest satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Administrative and Reservations Intern

Rockshade Car Rentals And Tours
12.2023 - 09.2024
  • Handled customer inquiries and reservations via phone, email, and online platforms. Assisted customers in selecting appropriate vehicles based on their needs and preferences.
  • Provided excellent customer service by addressing inquiries, concerns, and complaints promptly and professionally. Offered guidance and support to customers throughout their rental experience, from reservation to return.
  • Ensured vehicles are clean, fueled, and in good condition before rental. Conducted vehicle inspections to identify any damages or issues and report them appropriately. Upheld high standards of quality and professionalism in all interactions with customers and colleagues.
  • Coordinated vehicle availability, scheduling, and pick-up/drop-off logistics. Ensured accuracy in reservation details and adherence to company policies and procedures.
  • Tafadzwa Gede: Reservations Supervisor – 00263786100110

Education

LLB - Law

Middlesex University Mauritius
Mauritius
09-2027

A Level -

Dominican Convent High School
Zimbabwe
11.2023

Skills

  • Effective communication
  • Microsoft Office
  • Customer relationship management
  • Conflict resolution
  • Facilitating creativity
  • Client communication
  • Document management

Languages

Shona - Full Professional Proficiency, English - Full Professional Proficiency

Hobbies and Interests

Avid theatre lover, Enthusiastic reader, Cooking

Timeline

Food and Beverage Attendant

Heritage Hotel Awali
05.2025 - Current

Hospitality and Facilities Maintenance

Sands Suites Resort & Spa
02.2025 - 03.2025

Administrative and Reservations Intern

Rockshade Car Rentals And Tours
12.2023 - 09.2024

LLB - Law

Middlesex University Mauritius

A Level -

Dominican Convent High School

Similar Profiles

CREATE PROFILE
Melody Samupambadze