Merit Dube

Warsaw

Summary

Detail-oriented team player with strong analytical skills and a demonstrated commitment to provide great leadership skills.l have a proven ability to handle multiple interactions simultaneously with a high degree of accuracy.

Overview

years of professional experience

Work History

Customer Support Specialist

Teleperfomance

04.2022 - 11.2022

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Provided primary customer support to internal and external customers.
Trained new personnel regarding company operations,policies and services
Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
Multitasked to handle diverse customer needs in high-volume

Finance Intern

Selfmed Investment Pvt

12.2019 - 12.2021

Reviewed financial statements with staff accountants.
Assisted with account reviews and preparation for account reviews.
Accepted and processed account payments.
Developed skills necessary to manage various organizational bank accounts.
Analyzed financial transactions and financial history of the company.

Education

Bachelor of Accountancy - Accounting And Finance ACCA

Vistula University

Poland

02.2024

Skills

Multitasking
Attention to detail
Excellent Communication skills
Critical thinking skills
Accounting and Financial Literacy

Microsoft Office(Excel,Powerpoint etc)
Fluent written and spoken english
Fast and eager to learn
Problem Solving and customer satisfaction oriented
Team Player

Languages

English

Native language

Shona

Proficient

Polish

Elementary

Additional Information

I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process in accordance with Art. 6 paragraph 1 letter a of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

Timeline