Meruyert Kozhakhmetova
Kraków
Summary
Detail-oriented professional with expertise in content review, recruitment, and international business. Strong analytical skills and experience in digitalization, performance management, and process optimization. Adept at working in multicultural teams and driving data-driven decision-making. Proficient in leveraging software tools, social media, and digital platforms to enhance workflows. Recognized for multitasking abilities and strong attention to detail, committed to delivering innovative solutions that align with organizational goals.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Content Reviewer
Teleperformance
Krakow
09.2024 - 02.2025
- Reviewed and analyzed user-generated content to ensure compliance with platform policies.
- Participated in continuous training programs and workgroup discussions for role development and staying current with changing client policies.
- Closed quarter product performance with 108%, earning performance-based bonuses.
- Proposed new idea to improve the system used in daily operations.
- Learned new software and policies essential for daily operations.
- Translated cases from Russian to English for client communications.
- Collaborated with teams to enhance moderation processes and improve efficiency.
- Effectively managed tasks and maintained high performance while adapting to a rotating work schedule in a fast-paced environment.
Senior Recruiter
Amrecco
Remote
06.2024 - 09.2024
- Recruited, hired, and trained new employees to optimize profitability.
- Supported teammates with operational tasks and process management.
- Focused on candidate management and sourcing, ensuring strong client alignment.
Talent Acquisition Specialist
Amrecco
Remote
02.2024 - 09.2024
- Developed and executed recruitment strategies to attract top talent
- Sourced candidates through LinkedIn, social media, and direct outreach
- Screened, interviewed, and assessed candidates to ensure strong job matches
- Closed two projects successfully with four selected candidates
- Managed candidate experience from application to onboarding
- Conducted market research on hiring trends to optimize talent acquisition
- Analyzed recruitment data to drive process improvements and enhance efficiency
- Experience in HR digitalization and workflow optimization
- Took the initiative to learn and manage most tasks independently.
Content Reviewer
Genpact
Krakow
04.2023 - 01.2024
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Met and exceeded key performance metrics in accuracy and processing time. Performance target up to 90% each month.
- Worked flexible hours, covering nights, weekends, and bank holidays.
- Maintained content quality standards and flagged potential violations.
- Participated in organizational activities like wellness time and team bonding initiatives.
- Assessed online videos, social media, and web content for adherence to guidelines.
- Collaborated with teams to enhance moderation processes and improve efficiency.
Education
Bachelor of International Business - International Business & Marketing
Akademia WSB
Poland 10.2021 - 07.2024
Skills
- HR & Talent Acquisition (Recruitment, Candidate Sourcing, Interviewing, Cold-Calling)
- Content Moderation (Policy Compliance, Online Safety, Content Analysis)
- Performance Management & Process Optimization (Data Analysis, KPI Tracking, Process Improvement)
- Digitalization & Automation (HR Tools, Data-Driven Decision Making, Workflow Optimization)
- Software Proficiency (Microsoft Office Suite: Excel, PowerPoint, Word, HRIS & Digital Tools)
- Social Media & Digital Platforms (LinkedIn, Online Advertising, Web Content Review)
- Multitasking & Attention to Detail
Languages
Russian
Proficient (C2)
Kazakh
Proficient (C2)
English
Advanced (C1)
Custom
I hereby give consent for my personal data included in the application to be processed for recruitment purposes in accordance with Art. 6 paragraph 1 letter a of the Regulation (EU) 2016/679 on data protection (GDPR).
Timeline
Content Reviewer
Teleperformance
09.2024 - 02.2025
Senior Recruiter
Amrecco
06.2024 - 09.2024
Talent Acquisition Specialist
Amrecco
02.2024 - 09.2024
Content Reviewer
Genpact
04.2023 - 01.2024
Bachelor of International Business - International Business & Marketing
Akademia WSB
10.2021 - 07.2024
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