Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MERYEME EL AMRI

WARSZAWA

Summary

Skilled multilingual translator (Arabic-English, French) with robust experience in customer support. Proven ability to manage multiple tasks under pressure and prioritize effectively. Strong communicator and creative problem-solver with a collaborative mindset. Recently served as an HR intern, gaining hands-on experience in employee relations, and organizational development. Dedicated to continuous learning and professional growth, aiming to drive business success through innovative solutions. Seeking a challenging role to leverage my skills in translation, customer support, and HR.

Overview

4
4
years of professional experience

Work History

Installation Support Specialist

Planet
09.2024 - Current

- Guided clients through terminal setup and configuration.

- Provided step-by-step instructions for software installations and updates.

- Ensured system functionality and minimal downtime for clients.

Human Resources Intern

SC Johnson
05.2024 - Current
  • Develops & Circulates HR documentation.
  • Ensure proper updated database & personnel filing for employees.
  • Supports tracking & reporting in HR core processes.
  • Maintain track records of HR documentation and work instructions.

Translations Project Coordinator

GiantLink
01.2022 - 08.2022
  • Translate documentations, reports, templates, video, Apps from English to Arabic & French to Arabic & Arabic to English & Arabic to French

Customer Support Specialist

Intelcia
11.2020 - 12.2021
  • Communicated with costumers via phone and emails to resolve any product issues, ensuring the all-time great customer service experience.

Education

Bachelor's Degree Business Management -

Warsaw Management University WSM Warszawa
Warszawa
06.2025

Diploma - Physics and chemistry sciences

High School
Casablanca
06.2020

Skills

Remote Support

Support Services

Customer Relationship Management

Languages

French
Advanced
C1
English
Advanced
C1
Arabic
Proficient
C2

Timeline

Installation Support Specialist

Planet
09.2024 - Current

Human Resources Intern

SC Johnson
05.2024 - Current

Translations Project Coordinator

GiantLink
01.2022 - 08.2022

Customer Support Specialist

Intelcia
11.2020 - 12.2021

Bachelor's Degree Business Management -

Warsaw Management University WSM Warszawa

Diploma - Physics and chemistry sciences

High School

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MERYEME EL AMRI