MERYEME EL AMRI
WARSZAWA
Summary
Skilled multilingual translator (Arabic-English, French) with robust experience in customer support. Proven ability to manage multiple tasks under pressure and prioritize effectively. Strong communicator and creative problem-solver with a collaborative mindset. Recently served as an HR intern, gaining hands-on experience in employee relations, and organizational development. Dedicated to continuous learning and professional growth, aiming to drive business success through innovative solutions. Seeking a challenging role to leverage my skills in translation, customer support, and HR.
Overview
4
4
years of professional experience
Work History
Installation Support Specialist
Planet
09.2024 - Current
- Guided clients through terminal setup and configuration.
- Provided step-by-step instructions for software installations and updates.
- Ensured system functionality and minimal downtime for clients.
Human Resources Intern
SC Johnson
05.2024 - Current
- Develops & Circulates HR documentation.
- Ensure proper updated database & personnel filing for employees.
- Supports tracking & reporting in HR core processes.
- Maintain track records of HR documentation and work instructions.
Translations Project Coordinator
GiantLink
01.2022 - 08.2022
- Translate documentations, reports, templates, video, Apps from English to Arabic & French to Arabic & Arabic to English & Arabic to French
Customer Support Specialist
Intelcia
11.2020 - 12.2021
- Communicated with costumers via phone and emails to resolve any product issues, ensuring the all-time great customer service experience.
Education
Bachelor's Degree Business Management -
Warsaw Management University WSM Warszawa
Warszawa06.2025
Diploma - Physics and chemistry sciences
High School
Casablanca06.2020
Skills
Remote Support
Languages
French
Advanced
C1
English
Advanced
C1
Arabic
Proficient
C2
Timeline
Installation Support Specialist
Planet
09.2024 - Current
Human Resources Intern
SC Johnson
05.2024 - Current
Translations Project Coordinator
GiantLink
01.2022 - 08.2022
Customer Support Specialist
Intelcia
11.2020 - 12.2021
Bachelor's Degree Business Management -
Warsaw Management University WSM Warszawa
Diploma - Physics and chemistry sciences
High School
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