Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mgcini Mlilo

Gdansk

Summary

Highly organized individual dedicated to improving policies and procedures in all business areas. l have a proven track record of providing optimal support while effectively prioritizing tasks. l am goal oriented and committed to exceeding expectations.

Overview

9
9
years of professional experience

Work History

Senior Compliance Associate

Amazon
03.2022 - Current
  • Reviewing products
  • Responding to client inquiries regarding compliance regulations and procedures.
  • Maintaining up-to-date knowledge of current and emerging compliance regulations.
  • Performing audits in the amazon website and identifying restricted/regulated and non compliant products
  • Identifying, investigating and documenting compliance violations and recommended corrective measures.
  • Proactively serving as a mentor and resource for new team members, fostering a welcoming onboarding experience and supporting their successful integration into the company culture
  • Trained and mentored new personnel hired to fulfill various roles.
  • Analyzed and evaluated training effectiveness and outcomes.
  • Optimized training delivery schedules, accommodating diverse learning styles.

Customer Service Professional

Sitel Group
02.2022 - 03.2022
  • Assisted customers by answering questions and responding to inquiries.
  • Responded to customer calls about products and services.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than 20 customers each day.

Senior Process Executive

Cognizant
07.2021 - 10.2021
  • Performed manual and automated payment calculations.
  • Validating Campaigns
  • Preparing accruals

Accounts and Bookkeeping Clerk

Mavako transport
02.2016 - 01.2020
  • Processed payments and documents such as invoices, employee reimbursements, and statements.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Managing day to day trucking logistics.
  • Customer relationship management
  • Handling communications with suppliers
  • Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Input financial data and produced reports using Quick books software.

Education

Bachelor of Science - Business And Languages

Sopocka Akademia Nauk Stosowanych
Sopot
07.2023

Skills

  • Fast learner
  • Able to build relationships at all levels
  • Analytical
  • Keen eye for details
  • Document Compliance
  • Regulatory and Compliance Understanding
  • Compliance monitoring
  • Document review
  • Policy analysis
  • Compliance reviews

Additional Information

Pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) I hereby agree for processing by Nordea Bank Abp Branch in Poland, Marshal E. Śmigły-Rydz 20, 93-281 Łódź (personal data administrator), my personal data included in the CV for the purpose of the recruitment process at Nordea Bank Abp Branch in Poland for which my application is being presented, as well as any other recruitment processes in the period of 9 months after the position I’ve been recommended for has been concluded. I am aware that providing such data is voluntary and the person who provided such data has the right to access and correct such data. Furthermore, I declare that I have read the information clause on the website of the controller at https://www.nordea.com/Images/33-355365/nordea-com-careers-job-pl-en.pdf and I agree and authorize Nordea Bank Abp Branch in Poland to provide Mr Fungai Munakamwe information on whether I entered into the employment contract/civil law contract and on the job title/nature of the contract (scope of responsibilities) as well as its duration/dissolution/termination.

Timeline

Senior Compliance Associate

Amazon
03.2022 - Current

Customer Service Professional

Sitel Group
02.2022 - 03.2022

Senior Process Executive

Cognizant
07.2021 - 10.2021

Accounts and Bookkeeping Clerk

Mavako transport
02.2016 - 01.2020

Bachelor of Science - Business And Languages

Sopocka Akademia Nauk Stosowanych
Mgcini Mlilo