

Goal-driven professional with solid background in account management. Knowledgeable about managing customer service before, at and after sales. Adept at growing business with hands-on style, excellent attention to detail and in-depth understanding of company and market offerings.
Sales - Negotiations - Logistics - Reporting to Wyborowa Pernod Ricard and Pernod Ricard Global Travel retail London - Networking - Trainings and tastings - Prestige events management
Sales of prestige portfolio alcohols (mainly in champagne, cognac and whisky category) to institutional clients,
Cooperation with the marketing and education departments in the field of training and promotional activities ,
The role of a supervisor over the Alembik Liquor Store,
Conducting training and tastings for clients and employees regarding the prestige portfolio,
Organization of events, tasting corners and brand zones during customer events (Warsaw Concierge Group, Range Rover, Desa Unicum, Złota 44, Herse, Golf Course Lisia Polana, Supercar Club, Delta Foundation)
Concierge-style service,
Direct contact with HNWI,
Preparing tailor-made offers, priority purchase mechanisms and tastings for individuals.
Cooperation with business partners of the Duty Free channel - airport shops and airlines,
Contract negotiations.
Preparing procedures for the newly opened store,
Preparing sales service standards,
Preparing the store for opening - orders, inventory control, pricing policy, document and cash circulation.
Sales and operational part,
Trainings,
Cooperation with B2B clients,
Reporting to the Director of the Museum and Wyborowa Pernod Ricard,
Cost control,
Marketing campaigns, running social media channels.
Sales and customer care,
Maintaining long-term relationships with customers,
Administration,
Reporting to the headquarters in Poland and Switzerland,
Product and sales training,
Development of the team,
Business development,
Participation in recruitment,
Organization of the events,
Close cooperation with the marketing department,
Service quality control.
- Sales and customer service in accordance with company standards,
- Conducting product training for colleagues.
Date of birth: 11/11/87