Summary
Overview
Work History
Education
Timeline
Generic

Michał Czerski

Warszawa

Summary

Experienced manager with over 20 years of practice in multinational corporations of financial sector. Master's degree and postgraduate studies in sales management.

  • Development, implementation and supervision of execution of marketing strategy and budget
  • Optimization of operational and sales processes (lean management)
  • Organizations structured to align with strategic goals, focus on continuous improvement, efficiency and productivity increase at assumed costs
  • Strong leadership and people development skills including coaching and continues feedback to ensure high-performing sales team

Overview

26
26
years of professional experience

Work History

Head of Direct Sales

Worldline Financial Services S.A.
08.2018 - Current
  • Managed international merger project in Poland between PaySquare SE and SIX Payments Services within the Worldline Group
  • Prepared and implemented a strategy for the launch of a direct sales channel in Poland
  • Recruited high qualified employees and implemented mentoring program to promote positive feedback and engagement
  • Leading sales team members, providing ongoing guidance and support to facilitate professional growth and maximize results
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
  • Managed revenue models, process flows, operations support and customer engagement strategies
  • Implementation of CRM tools to enhance client engagement levels and optimize lead management processes
  • Developed data-driven insights on market trends, competitor activities, and customer preferences to inform strategic decision making

Head of Sales

EVO Payments International
06.2015 - 07.2018
  • Implementation strategy for the new Revo brand on the Polish market as a result of the cooperation between Evo Payments International (now Global Payments) and Raiffeisen International
  • Created and executed a marketing strategy to drive revenue growth
  • Built Polish structures for sales channels, sales support, marketing and operations
  • Managed cooperation with Raiffeisen Bank Polska on Evo's product sales in the bank's branch network and mobile sales (sales targets, bonus schemes, sales support)
  • Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth

Previous Experience

Sales, Product & People Management
01.1998 - 09.2014

Raiffeisen Bank International AG: 2010 - 2014

  • Department Manager of Terminal Product Support and Banking Sales


CEUP Service S.A. (Bank PKO BP SA Group): 2007 – 2009

  • Business Department Expert / Product Manager


EURONET WORLDWIDE INC: 2003 – 2007

  • Sales Manager


Philip Morris Polska S.A.: 2000 – 2003

  • Sales representative


BTL Trade Marketing Services: 1999 – 2000

  • Nokia Merchandiser


PPD Marketing Services: 1997 – 1998

  • Ericsson Merchandiser

Education

Sales Trainer of Business

Advisory And Training Menagament Centre
2012

Postgraduate Sales Management Study

Warsaw School of Economics
2010

Postgraduate Academy of Management

Warsaw School of Economics
2008

Master of Arts - Management of Human Resources

University of Warsaw
2007

Timeline

Head of Direct Sales

Worldline Financial Services S.A.
08.2018 - Current

Head of Sales

EVO Payments International
06.2015 - 07.2018

Previous Experience

Sales, Product & People Management
01.1998 - 09.2014

Sales Trainer of Business

Advisory And Training Menagament Centre

Postgraduate Sales Management Study

Warsaw School of Economics

Postgraduate Academy of Management

Warsaw School of Economics

Master of Arts - Management of Human Resources

University of Warsaw
Michał Czerski