Michał Koczur
Gdansk
Summary
I have always loved working with people and direct contact with clients. Working as a Cabin Crew showed me that this was a profession made for me. It makes me want to continue spreading my wings in this direction. I am a well-organized, punctual and meticulous person, and working in a group is an everyday occurrence for me. Working in your company will expand my horizons even further and I will be able to continue doing what I love.
Overview
2
2
years of professional experience
Work History
Cabin Crew Member
Ryanair Sun
07.2023 - Current
- Ensuring the safety of passengers, crew and aircraft
- Excellent service quality
- Problem solving and ability to cope with stressful and difficult situations
- Following company procedures to ensure passenger safety and comfort
- Writing flight reports outlining unusual incidents during flight to allow regulatory organisations determine cause and eliminate risks
- Punctuality and reliability in every situation
- Excellent team work
- Taking part in safety demonstrations to educate passengers about safety procedures and proper use of safety equipment
- Administering basic first aid, keeping calm and focused to minimise disruptions to other passengers
Waiter
BOSCO Twoja Włoska Kuchnia
02.2022 - 05.2023
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Taking care about an excellent customer service.
- Taking care of the good image of the company.
- Efficient cooperation with employees, both at the bar and in the kitchen, in order to provide the fastest and the best service for our customers.
- Handling the cash register and customer payments.
- Keeping the workplace tidy.
Education
High School Diploma -
II Liceum Ogólnokształcące (High School)
Tychy, Poland04.2023
Skills
- Interpersonal communication
- Excellent time management
- Strong customer service skills
- Empathy
- Punctuality
- Responsibility
- Teamwork
Languages
Polish
Native language
English
Upper intermediate
B2
Timeline
Cabin Crew Member
Ryanair Sun
07.2023 - Current
Waiter
BOSCO Twoja Włoska Kuchnia
02.2022 - 05.2023
High School Diploma -
II Liceum Ogólnokształcące (High School)
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