Summary
Overview
Work History
Education
Skills
Consent
Certification
Timeline
Generic
Michał Pakuła

Michał Pakuła

Technical Sales
Pruszków

Summary

As a highly skilled engineer with 16 years of experience in industry and technical sales, coupled with 8 years in team management, I offer a unique blend of engineering expertise and managerial skills. My background enables me to effectively manage projects, lead teams to success, and drive innovation, ensuring results that meet client expectations. With a strategic mindset and a proactive approach, I am committed to using my engineering knowledge and leadership skills to deliver high-quality solutions and outcomes for the growth and success of the organization.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Business Development Manager

FIRTECH
03.2025 - Current
  • Analysis and development of processes supporting sales
  • Development of assumptions for sales development strategy
  • Market analysis and implementation of customer segmentation
  • Support of the company's sales processes

Engineering & Design Team Leader

SMC Industrial Automation Polska Sp z o.o.
01.2023 - 07.2024
  • Organize and manage of a team of technical specialists
  • Implement of technical solution projects for external and internal clients
  • Develop and implement of procedures to improve processes
  • Support of the sales team in technical projects, tools, and technical analyzes
  • Monitor and analyze projects status and key indicators

Head of Sales OEM

SMC Industrial Automation Polska Sp z o.o.
04.2021 - 12.2022
  • Develope and manage of the OEM sales team
  • Implement the company's strategy within the scope of team activities
  • Build and maintain relationships with clients
  • Create and develope of sales projects
  • Analyze and report sales, activities and the market situation

Sales Service Manager

SMC Industrial Automation Polska Sp z o.o.
06.2018 - 03.2021
  • Organize and implement of the customer service team
  • Coordinate and support the work of the subordinate team
  • Develop and adapt of customer service methods and tools
  • Technical support for sales departments
  • Optimize of team work parameters

Quality and Sales Support Manager

SMC Industrial Automation Polska Sp z o.o.
09.2017 - 05.2018
  • Coordinate and develop a team of specialists
  • Build and develop of quality processes
  • Implement and manage of the team in the field of technical analyses
  • Supervise of materials and tools created for the sales team
  • Administrate and develop of sales support tools

Product Management Manager

SMC Industrial Automation Polska Sp z o.o.
04.2016 - 08.2017
  • Create and lead a product support team
  • Initiate and supervise the processes of introducing new products
  • Analyze and implement efficiency-increasing improvements
  • Develop and supervise complaint and assembly processes
  • Content supervision over the developed promotional materials

Senior Technical Support Engineer

SMC Industrial Automation Polska Sp z o.o.
03.2015 - 03.2016
  • Direct cooperation with the customers
  • Technical support for sales teams
  • Develop and improve processes related to handling customer inquiries and complaints
  • Supervise over the assembly of functional units
  • Develop online tools supporting sales

Technical Consultant

SMC Industrial Automation Polska Sp z o.o.
07.2010 - 02.2016
  • Technical support to customers and sales team
  • Prepare and launch an assembly process of functional units
  • Improve the process of handling technical inquiries
  • Support and develop the complaints process
  • Prepare training materials and conduct training

Leading designer

F.O.P. AVIA
07.2008 - 06.2010
  • Preparation of production documentation for machines
  • Design development and modernization of a serial machine
  • Development and supervision of the launch of a new spindle unit
  • Support for service and assembly departments in the field of documentation and technology

Education

Master of Engineering - Mechanical / Production Engineering

Warsaw University of Technology
09.2005 - 01.2008

Bachelor of Science - Mechanical / Production Engineering

Warsaw University of Technology
09.2000 - 03.2005

Skills

Team management

Creativity

Leadership

Team work

Sales

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Consent

I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.

Certification

Total selling sales managemant program, ICAN Institute

Timeline

Business Development Manager

FIRTECH
03.2025 - Current

Total selling sales managemant program, ICAN Institute

04-2023

Engineering & Design Team Leader

SMC Industrial Automation Polska Sp z o.o.
01.2023 - 07.2024

Head of Sales OEM

SMC Industrial Automation Polska Sp z o.o.
04.2021 - 12.2022

Time management, CERTES

02-2020

Customer Service Experience, CERTES

11-2019

Sales Service Manager

SMC Industrial Automation Polska Sp z o.o.
06.2018 - 03.2021

Quality and Sales Support Manager

SMC Industrial Automation Polska Sp z o.o.
09.2017 - 05.2018

Product Management Manager

SMC Industrial Automation Polska Sp z o.o.
04.2016 - 08.2017

Senior Technical Support Engineer

SMC Industrial Automation Polska Sp z o.o.
03.2015 - 03.2016

Technical Consultant

SMC Industrial Automation Polska Sp z o.o.
07.2010 - 02.2016

Leading designer

F.O.P. AVIA
07.2008 - 06.2010

Master of Engineering - Mechanical / Production Engineering

Warsaw University of Technology
09.2005 - 01.2008

Bachelor of Science - Mechanical / Production Engineering

Warsaw University of Technology
09.2000 - 03.2005

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Michał PakułaTechnical Sales