Michał Sawicki
Rzeszów,Poland
Summary
Travel and Client Solutions Professional with 15+ years’ experience in corporate travel, wellness, and IT consulting. Over 13 years in corporate travel, managing complex global itineraries, ensuring traveler safety, and delivering cost-efficient journeys. IT and wellness experience adds problem-solving, adaptability, and
a people-focused approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT Consultant
Freelancer
01.2023 - Current
- Advised clients on hardware, software, and IT infrastructure, streamlining workflows and improving system reliability.
- Built and optimized custom desktop PCs for design, video editing, gaming, and professional use, enhancing performance and productivity.
- Produced high-quality 3D architectural, product, and concept visualizations, accelerating project approvals and client satisfaction.
- Delivered technical support, troubleshooting, and training for creative teams and non-technical users, reducing recurring issues and improving efficiency.
Senior Business Travel Consultant
CWT
06.2012 - 12.2022
- Managed complex global travel itineraries for high-profile corporate clients, including HPI and HPE, Oracle, MasterCard in APJ, NORAM and EMEA markets
- Specialized in GDS reservations (Sabre), ensuring accurate, compliant, and cost-effective bookings
- Managed approximately 30 incoming calls, emails per day from customers
- Handled urgent travel disruptions with professionalism and calm under pressure
- Recognized for delivering consistent, high-touch service across accounts
Business Travel Consultant
CWT
10.2009 - 05.2012
- Supported travel needs for key global clients, primarily in tech and financial sectors
- Booked multi-leg travel via GDS, coordinated accommodations, and ensured policy compliance
- Maintained clear communication via phone, email and chat in high-volume request environments
- Developed a reputation for being detail-oriented and responsive
Sales Consultant
The Bannatyne Group
08.2007 - 08.2008
- Delivered personalized sales tours in a flagship location frequented by UK Members of Parliament and diplomats
- Built long-term relationships with high-value members through discreet and professional support
- Managed membership database ensuring data accuracy
- Trained new staff on service standards
- Consistently exceeded sales and retention targets in a high-end, competitive environment
Front Desk Associate
Front Desk Associate
04.2007 - 07.2007
- Provided front-line support to elite members, many of whom were MPs and business leaders
- Handled sensitive communications, payments, and service requests with professionalism
- Managed multi-channel communication (email, phone, in-person), ensuring smooth daily operations
Education
Master's degree - Computer Science and Econometrics
Wyższa Szkoła Informatyki I Zarządzania
Rzeszów06.2006
Bachelor's degree - Computer Science and Econometrics
Wyższa Szkoła Informatyki I Zarządzania
Rzeszów06.2004
Skills
- Corporate travel planning
- Personalized client service
- Travel policy adherence
- Adapting itineraries effectively
- Effective communication
- Travel technology management
Certification
- EF SET English Certificate 63/100 (C1 Advanced)
- TELC Certificate in English B1
- LCCI English for Business Level 3
Additional Information
I hereby give consent for my personal data to be processed by BCD Travel for the purpose of conducting recruitment for the position I am applying for
Languages
English
Advanced (C1)
German
Elementary (A2)
Polish
Bilingual or Proficient (C2)
Timeline
IT Consultant
Freelancer
01.2023 - Current
Senior Business Travel Consultant
CWT
06.2012 - 12.2022
Business Travel Consultant
CWT
10.2009 - 05.2012
Sales Consultant
The Bannatyne Group
08.2007 - 08.2008
Front Desk Associate
Front Desk Associate
04.2007 - 07.2007
Master's degree - Computer Science and Econometrics
Wyższa Szkoła Informatyki I Zarządzania
Bachelor's degree - Computer Science and Econometrics
Wyższa Szkoła Informatyki I Zarządzania
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