MICHAŁ ŁUCKI

• Supported clients through timely responses to inquiries, providing expert guidance and assistance as needed.
• Tested new software and hardware prior to deployment.
• Researched and identified solutions to technical
• Presented complex technical information in an accessible manner during meetings with non-technical stakeholders.

• Developed and maintained positive relationships with clients in assigned sales territories.
• Conducted product demonstrations and presentations to potential clients to capture more sales.
• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
• Finalized sales contracts with high-value customers.

• Improved customer satisfaction levels by addressing issues promptly and implementing proactive solutions within the region.
• Played an instrumental role in achieving company-wide objectives through effective leadership of regional teams and projects.
• Analyzed market data to identify new opportunities for growth and expansion within the region.
• Collaborated closely with other Regional Coordinators to share best practices, optimize resource allocation, and drive overall company success.
• Enhanced regional performance by implementing strategic initiatives and coordinating cross-functional teams.

• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
• Customer service stationary sale of glass accessories
• Warehouse management

• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Greeted customers entering store and offered assistance with requirements.

• Kitesurfing/windsurfing school management
• Taking care of brand recognition
• organization of corporate events

Raiffeisen Bank,Puma,Mentos,Play Mobile,Plus Mobile,Kampannia Piwowarska

• Boosted sales performance by identifying and targeting high-potential leads.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Enhanced customer satisfaction with timely follow-ups and personalized service.