Michał Warszawa

• Built favourable partnerships with industry leaders through networking at industry events.
• Directed daily operations with strong focus on efficiency and resource management.
• Coordinated logistics and inventory management, ensuring timely delivery of products and services.
• Cultivated a loyal customer base by delivering exceptional after-sales support and handling complaints effectively.
• Analysed market trends and consumer behaviour to adapt business strategies accordingly.
• Optimised supply chain operations, reducing costs and improving product availability.
• Delivered innovative marketing campaigns through email newsletters, mailings and social media.
• Monitored and managed business risks, implementing robust risk management policies.

• Creating and implementing BTL strategies,
• Negotiating the terms of contracts with subcontractors, Category Management, Space Management,
• Managing a team of people in Trade Marketing responsible for development, production, servicing and refurbishment of trade materials for all Sales Channels (Independent Trade, Key Account, Wholesalers, LAMP/HoReCa),
• Cooperation with promotional agency (which is responsible for merchandising and trade materials exchanging in contracted chains),
• Project Management „Aktywny Detalista”,
• Cooperation with Sales and Marketing, - Budget holder

• Negotiating the terms of contracts with international and local chains,
• Planning of sales cycles in Key Account chains,
• Cooperation with promotional agency (which is responsible for merchandising and trade materials exchanging in contracted chains),
• Preparation of cycles presentations and briefs for sales field forces and promotional agencies, participation in preparing events with hostesses,
• Budget holder,
• Monitoring and competition analysis

• Implemented cost-saving initiatives that resulted in a 7% reduction in annual procurement expenses.
• Collaborated with finance and operations departments to forecast demand and plan inventory levels accurately.
• Developed and maintained strong relationships with vendors to ensure timely delivery and quality of goods.
• Prepared detailed reports on procurement activities, savings achieved, and recommendations for senior management.

• Collaborated with the marketing team to create engaging promotional materials that boosted sales figures.
• Adapted sales techniques to suit diverse customer segments, improving conversion rates across multiple channels.
• Negotiated and closed deals with minimal required support from sales and finance managers.
• Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.
• Conducted thorough research in advance of appointments to quickly build rapport and understanding with prospective clients.

Sale of office supplies under public tenders for the army and police

• Coordinated with other departments to streamline processes and improve overall efficiency.
• Conducted regular performance reviews, providing constructive feedback to promote employee development.
• Assisted in the recruitment and training of new staff members, building a strong, efficient team.