Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Hobbies and Interests
Timeline
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Michael Paul

Warsawa

Summary

Results-oriented software and support engineer with a proven track record in delivering quality applications as well as customer support and service.
Experienced in coding, testing and troubleshooting, and well-versed in assisting users and translating their needs into effective solutions.
Proactive and dynamic, I speak several languages and have strong communication skills. I have worked in international environment and I'm a fast learner placing the emphasis on quality of development, quality of service and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Expatriation to Japan

Self-Learner
01.2020 - 07.2023

- Self-learning (Python, JavaScript)

- Say-at-home dad

Software, DB and Support Engineer

Megabyte
02.2016 - 07.2019
  • Analyze & Development of store management and invoicing programs for major kitchen designers in Europe and Canada.
  • Support First and Second Line (Multilingual FR-NL-EN) for quick and efficient fixes or deeper analyze with other development teams (Jira, Slack, ...).
  • CRM automation commands for synchronizing sales diaries and customer mailings (JSON)
  • API creation for background process automation (RestAPI)
  • DB Management : Backups, improvements, data consistency checks, "customized" data extracts

Programming language : Delphi 10.2 + SQL 2005 and 2008

Software Engineer

Caresolutions
11.2013 - 02.2016
  • Analyze & Development of store management and invoicing programs for european nursing homes in Belgium and The Netherlands.
  • Support First and Second Line (Multilingual FR-NL-EN) for quick and efficient fixes or deeper analyze with other development teams (Jira).
  • Creation of API links for external communication with social security services

Programming language : Delphi XE + SQL 2005 and 2008

Software Engineer

Transfennica
03.2012 - 08.2013
  • Analyze & development of application for an important shipping company in Europe (Ship loading management, Reporting, ...).
  • Creation of electronic communication with the different ports for real time ship tracking (EDIFact).
  • Creation of electronic communication with invoicing program (API).
  • Creation of technical and user documentation.
  • Support second line (Multilingual FR - NL - EN)

Programming language : Delphi XE6 + Firebird DB

Software Engineer

IT People (Consultant)
09.2010 - 05.2011
  • Analyze & Development of staff management and invoicing programs for major group of temp agencies in Europe.
  • Support Second Line (Multilingual FR-NL-EN) for quick and efficient fixes or deeper analyze with other development teams (Jira, Slack, ...).
  • API creation for background process automation and communication (RestAPI)

Programming language : Delphi 7 + Oracle DB

Software + DB Engineer

Evolutive Systems
12.2006 - 04.2010
  • Analyze & Development of store management and invoicing programs for travel agencies in Belgium.
  • Support First Line (Multilingual FR-NL-EN) for quick and efficient fixes or deeper analyze.
  • Creation of link with different invoicing programs (API).
  • User Training (Multilingual FR-NL-EN).

Programming Language : Delphi 7 + SQL2000, 2005 and 2008

Software and DB Engineer- End-Of-Studies Internship

Citroën Belux
01.2006 - 05.2006
  • Analyze & Development of staff management (Wages, holidays, legal leave, ...) programs for Citroen in Belgium.
  • API creation for background process automation (RestAPI).

Programming language : VB.Net + SQL 2005

Education

High School Diploma -

HELB Inraci
Brussels (Belgium)
06.2006

Skills

  • Borland Delphi
  • SQL
  • Oracle DB
  • CRM
  • Debugging
  • Client satisfaction oriented
  • User Support
  • Quality Service oriented
  • Translation of client needs to effective solutions
  • Self and quick learner

Languages

French
Native or Bilingual
Dutch
Native or Bilingual
English
Full Professional

Personal Information

  • Place of Birth: Brussels
  • Title: Software and DB Engineer
  • Date of Birth: 01/03/1982
  • Gender: Male
  • Nationality: Belgian
  • Marital Status: Married

Hobbies and Interests

  • New technologies
  • Cinema

Timeline

Expatriation to Japan

Self-Learner
01.2020 - 07.2023

Software, DB and Support Engineer

Megabyte
02.2016 - 07.2019

Software Engineer

Caresolutions
11.2013 - 02.2016

Software Engineer

Transfennica
03.2012 - 08.2013

Software Engineer

IT People (Consultant)
09.2010 - 05.2011

Software + DB Engineer

Evolutive Systems
12.2006 - 04.2010

Software and DB Engineer- End-Of-Studies Internship

Citroën Belux
01.2006 - 05.2006

High School Diploma -

HELB Inraci
Michael Paul