Michal Pawlak
Overview
4
4
years of professional experience
1
1
Certification
Work History
Servicenow Developer
SPOC - ServiceNow Experts Since 2010
08.2019 - Current
- Professional ServiceNow Developer with 4 years of experience in the IT field with focus on web development, including 4 years ServiceNow experience.
- Expertise within ServiceNow includes ITSM, CSM, Integrations, Custom Apps/App Engine, Service Portal, CMDB. Collaborated with companies from industries such as Software Development.
- Experience working in multi-national environment.
Education
Information Technology
Technical School, Mikołaja Kopernika
Poznan2018
Certification
Certified System Administrator
Certified Application Developer
CIS ITSM
ITIL v4
Projects
- Lead IT Organization for Scandinavian and Baltic regions. Reinforcing client's Integration development, development team & support team with ongoing activities. Ongoing support. Duration 2 years (ongoing). | Development, REST integrations, CMDB configuration, code analysis, architecture preparation, code reivew, process documentation creation.
- Adjusting ITSM processes, CMDB configuration | ITSM Change Management
- Preparation of custom application for employee performance review for software house company.
- Custom, scoped application for finantial controlling for polish IT company. Duration 5 months.
-ITSM project for european organisation. Development in following areas: CMDB, Change Management, Incident Management, Knowledge Management, Problem Management, Service Portal, Service Catalog, LDAP integration. Duration: 6 months. | ITSM
- Preparing a code library application for European IT company. Duration 6 months | ServicePortal
Languages
Polish
Native language
English
Advanced
C1
Timeline
Servicenow Developer
SPOC - ServiceNow Experts Since 2010
08.2019 - Current
Information Technology
Technical School, Mikołaja Kopernika
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