Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mickiey McCormick

Gdansk,22

Summary

An engaging and adaptable English language professional with over ten years spent in end-to-end management of the client learning experience. Focused on customer satisfaction and dedicated to creating my personal brand around my service that clients feel they can rely upon and recommend. Fifteen years total experience in managing both operations and human resources activities in a variety of industries.

Overview

16
16
years of professional experience

Work History

Founder & Trainer

Talk Sense By Michael McCormick
10.2018 - Current

Targeted professional English language training for businesses and individuals preparing for international expansion or working regularly with markets outside Poland. Precisely adapting content and materials, building and nurturing a rapport, and delivering a first-rate training experience.

Manager of Instruction

Berlitz Language School
10.2013 - 10.2018

Sourcing, recruiting and training a team of 25+ language instructors in accordance with Berlitz methodology, designing and delivering courses and materials for instructors, conducting interactive language workshops for business professionals, attending client meetings to represent the instructional side of the Gdansk branch.

MIT and Maestro

Caffe Nero
06.2008 - 10.2013

Worked up from trainee to barista to shift leader to maestro to assistant manager within ca 9 months having never worked in the coffee industry. Joined MIT training program, competed in Barista of the Year, worked across a variety of store environments including new openings, super league stores, and airports. Entrusted with role as temporary store manager for 3 months during management change.

Education

Bachelor of Arts - Marketing

University of Stirling
Stirling
06.2011

Skills

  • Entrepreneurial and Innovative
  • People and Culture
  • Customer Focus
  • Approachable leader
  • Client Relationship Building
  • Effective Communicator and Public Speaker
  • Employee Coaching
  • Relationship and Team Building

Languages

English
Native language
Polish
Intermediate
B1
French
Elementary
A2
Spanish
Beginner
A1
Portuguese
Beginner
A1

Timeline

Founder & Trainer

Talk Sense By Michael McCormick
10.2018 - Current

Manager of Instruction

Berlitz Language School
10.2013 - 10.2018

MIT and Maestro

Caffe Nero
06.2008 - 10.2013

Bachelor of Arts - Marketing

University of Stirling
Mickiey McCormick