Summary
Overview
Work History
Education
Skills
Websites
Qualifications - Languages
References
Languages
Timeline
Generic

Milena Deśperecha

Krakow

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a huge willingness to learn new topics to develop myself and company I'm working for. I'm looking for a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Call Center Agent

Tellbridge
12.2020 - 09.2021
  • Contact with the customers
  • Proposal of insurance products

Junior C2B Accountant with Swedish

Jones Lang LaSalle, JLL
09.2022 - 06.2023


  • Handling day-to-day accounting processes to drive financial accuracy.
  • Creating, amending and crediting invoices.
  • Creating new projects and clients' records based on agreements with external clients and reviewing their validity.
  • Answering queries from local finance.
  • Investigating billing errors and resolving discrepancies.
  • Performing month-end close.

Process Associate

Genpact
07.2023 - 10.2023
  • Back office operations support.
  • Handling policy issuance.
  • Maintaining customer records in internal systems.
  • Collaborating with team members for enhanced process efficiency and productivity.

Commissions Analyst

Genpact
10.2023 - Current
  • Conducted regular reviews of sales compensation plans.
  • Supported processes and met deadlines to drive timely and accurate payments.
  • Streamlined commission calculations, reducing errors and ensuring timely payments to sales representatives.
  • Assisted sales teams in understanding incentive plans, clarifying commission structures and addressing inquiries.
  • Played an integral role in annual budget planning sessions by providing accurate forecasts based on current commission structures.
  • Served as a subject matter expert for commissions software upgrades, contributing valuable feedback and suggestions to improve system functionality.
  • Enhanced revenue accuracy by conducting thorough commissions audits and resolving discrepancies in a timely manner.
  • Researched and resolved commission or bonus payment-related inquiries.
  • Performed month-end close.
  • Performed fixed assets accounting.

Education

Swedish philology -

Jagiellonian University
Krakow
06.2022

Skills

  • Multilingual person
  • Microsoft Excel expert
  • Financial Reporting
  • Payroll Processing
  • Salesforce proficiency
  • Compliance Monitoring
  • Oracle User
  • PeopleSoft user
  • Customer Communications
  • Payment Processing

Qualifications - Languages

  • Polish, C2
  • English, C1
  • Swedish, C1

References

References available upon request

Languages

Polish
Native language
English
Proficient
C2
Swedish
Advanced
C1

Timeline

Commissions Analyst

Genpact
10.2023 - Current

Process Associate

Genpact
07.2023 - 10.2023

Junior C2B Accountant with Swedish

Jones Lang LaSalle, JLL
09.2022 - 06.2023

Call Center Agent

Tellbridge
12.2020 - 09.2021

Swedish philology -

Jagiellonian University

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Milena Deśperecha