Microsoft office

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Report preparation
Sales expertise
Complaint resolution
Creative problem solving
Multi-line phone talent
CRM
Live chat
Service recommendation
Microsoft office
Excel