Mohamed Mehouachi
Kraków
Summary
I have extensive customer service and technical support experience for 4 years. To pursue a highly rewarding career, seeking a role in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth
Overview
7
7
years of professional experience
Work History
Taxi Driver
Uber/Bolt
11.2022 - 09.2024
- Complied with all applicable traffic laws, rules and regulations to ensure a safe and pleasant ride
Content Moderator (Junior Data Reviewer)
Accenture
04.2022 - 08.2022
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Participating in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and work-group discussions for optimal development in the role
- Engaging in conversation around socially sensitive topics with the purpose of keeping our communities safe
Service Desk Agent
Fujitsu Technology Solutions
01.2020 - 07.2020
- Perform 1st line diagnosis and resolution – Working with SAP system
- Receive, log, classify and prioritize incidents and RfS calls
- Route incidents and RfS calls to appropriate resolver groups and progress to closure with users
- Registering problems
- Giving information about complaints status
- Sustaining excellent relationship with clients
Quality Control
The National Society of Food Productions (ACN)
10.2017 - 08.2019
- Monitoring quality of finished products during production, bagging and bulk delivery (avoid cross-contamination between batches)
- Maintain, control and respect good practices of hygiene
Education
High School Diploma -
University of Accounting Sciences - Tunis
08-2014
Skills
- Patience and Tolerance
- Safety Regulations
- Defensive Driving
- Road regulations knowledge
Languages
Arabic
Native language
English
Advanced
C1
French
Intermediate
B1
Polish
Upper intermediate
B2
Additional Information
I hereby agree for processing the following personal information strictly for the purposes of job recruitment
in accordance with the regulation for the protection of personal data passed on the following day: 29.08.97r.
DzU nr 133 poz. 883
Timeline
Taxi Driver
Uber/Bolt
11.2022 - 09.2024
Content Moderator (Junior Data Reviewer)
Accenture
04.2022 - 08.2022
Service Desk Agent
Fujitsu Technology Solutions
01.2020 - 07.2020
Quality Control
The National Society of Food Productions (ACN)
10.2017 - 08.2019
High School Diploma -
University of Accounting Sciences - Tunis
Similar Profiles
Mohamed MehouachiMohamed Mehouachi
Taxi Driver at Uber/BoltTaxi Driver at Uber/Bolt
Jean Claude MugiranezaJean Claude Mugiraneza
Professional Taxi Driver at Uber, Bolt, Green Taxi, BlacklaneProfessional Taxi Driver at Uber, Bolt, Green Taxi, Blacklane
Andrii YarmolenkoAndrii Yarmolenko
Delivery Courier at Company: Uber And BoltDelivery Courier at Company: Uber And Bolt