Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohammed Mahfouz

Krakow,12

Summary

Specialize in structuring and negotiating complex, large-scale deals. I have a proven track record of successfully closing numerous agreements. My expertise encompasses end-to-end customer contracting, agreement management, and process optimization for US and EMEA-based Information Technology companies. I am skilled at drafting, reviewing, and negotiating complex Statements of Work (SOWs), master service agreements (MSAs), and proposals, ensuring risk mitigation, compliance, and efficient deal closure.
I am passionate about driving revenue growth and fostering strong relationships with clients and internal stakeholders.

Overview

13
13
years of professional experience

Work History

Deal Strategy Support Plus (SME)

HCL Tech
11.2023 - Current
  • Managed the creation, negotiation, execution, and renewal of all customer and vendor contracts during a high-growth phase.
  • Collaborated with sales, legal, and technical teams to develop professional services agreements, Statements of Work (SOWs), and other IT service contracts.
  • Identified opportunities to automate processes, enhance contract standardization, and reduce cycle times while adhering to regulatory compliance standards (CCPA, HIPAA, GDPR).
  • Ensured contractual artifacts (CMAs, SOWs, Order Forms, Amendments) are properly approved, risk-assessed, and legally compliant.
  • Trained and mentored junior colleagues in contract drafting, negotiation, and compliance best practices, fostering a high-performance legal team environment.
  • Successfully delivered on tasks within tight deadlines.

Senior Google Sales Contract

HCL Tech
05.2023 - Current
  • A member of the GBP team which actively managing deal activities, from pricing proposal development, and contract negotiation to final execution.
  • Liaise between Google Legal, Sales, and Customers to interpret clauses, and draft custom agreement language for Legal review.
  • Support customers, both internal and external, with contract interpretation, low-to-high complexity negotiations and administration of Cloud's licensing and service agreements including amendments, extensions and new business.
  • Validate all aspects of contractual packages for accuracy and compliance with the internal governance and processes of both Cloud and GBP.
  • Build productive partnerships and feedback loops with Sales Leadership and Sales Teams through active participation in weekly team meetings, forecast calls and/or regular business reviews to keep apprised of regional priorities.
  • Deliver ongoing sales enablement and training.

Partnerships Development Manager

UGO.Travel
11.2020 - 04.2023
  • Cultivated and managed existing partnerships, developing innovative collaborative initiatives and monitoring performance through a multi-channel approach.
  • Represented the company at international industry events, engaging with partners in person.
  • Implemented strategies to optimize the effectiveness and efficiency of the partner acquisition channel.
  • Facilitated strategy development and planned with cross-functional teams.
  • Mentored junior team members in best practices related to building successful partnerships within the industry landscape.
  • Organized partner events, fostering strong relationships between partners and promoting collaboration opportunities within the network
  • Improved website visibility through development and implementation of SEO strategies.
  • Continually maintained and improved company's reputation and positive image in markets served.

Senior Sales Manager EMEA

Bidroom
09.2017 - 11.2020
  • Established a full-scale sales operation, including developing database systems and creating sales and marketing strategies.
  • Developed quarterly marketing and sales email campaigns aligned with advertising schedules and company sales budgets.
  • Analyzed sales performance against established goals, identified areas for improvement, and recommended changes to sales techniques or promotional efforts to enhance sales performance.
  • Implemented strategic decisions that improved sales performance and increased overall company profitability.
  • Ensured cross-functional collaboration to maximize market coverage and profitability.
  • Successfully expanded the marketing reach of a leading brand of luxury international hotels by integrating with rapidly growing online reservation platforms.

Travel Advisor

TUI
04.2012 - 11.2015
  • Managed comprehensive guest relations as a TUI agent, overseeing the entire customer journey from pre-arrival to departure, with a focus on complaint resolution and excursion management (booking, sales, guiding, feedback).
  • Boosted local tourism by promoting regional facilities and attractions.
  • Provided expert visitor information and guidance, facilitating bookings for tours, events, and accommodations.
  • Championed diversity and inclusion through proactive candidate sourcing, marketing programs, and branding campaigns.
  • Led operational objectives and provided mentorship to junior team members.

Education

BBA - French Language And Literature

Ain Shams University
Cairo, Egypt

Skills

  • CRM Software Advanced in Salesforce and HubSpot
  • Excellent communication
  • Customer relationship management
  • Strategic planning
  • Contract negotiation
  • Analytical thinking
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Cross-functional team leadership
  • Sales Expertise
  • Account and Territory Management
  • Continuous improvement
  • Risk management
  • Persuasive Negotiations
  • Coaching and Mentoring

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Polish
Elementary (A2)

Timeline

Deal Strategy Support Plus (SME)

HCL Tech
11.2023 - Current

Senior Google Sales Contract

HCL Tech
05.2023 - Current

Partnerships Development Manager

UGO.Travel
11.2020 - 04.2023

Senior Sales Manager EMEA

Bidroom
09.2017 - 11.2020

Travel Advisor

TUI
04.2012 - 11.2015

BBA - French Language And Literature

Ain Shams University

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Mohammed Mahfouz