Monika Łata
Gdańsk
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/ Kitchen Assistant
Bar Przystań
Sopot
05.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Made food according to standard recipes with requested changes for customer satisfaction.
Messman/ Steward
Peter Döhle
Gdynia
12.2022 - 02.2023
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Receptionist/ Maid
Anchor House
Sopot
04.2018 - 08.2018
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Education
IX LO
Gdańsk Skills
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Organizational abilities
Certification
STCW
-Basic Safety Training Certificate
-Certificate in safety Training for personnel providing direct service to passengers in passenger spaces on board passenger ships
-Certificate of Proficiency for seafarers with designated security duties
-Certificate of Proficiency in Security-awareness
-Certificate in Training in Crowd Management
Medical certificate No.28/1/2022
Marlins English certificate (74%)
Languages
Polish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Messman/ Steward
Peter Döhle
12.2022 - 02.2023
Cashier/ Kitchen Assistant
Bar Przystań
05.2019 - Current
Receptionist/ Maid
Anchor House
04.2018 - 08.2018
IX LO
STCW
-Basic Safety Training Certificate
-Certificate in safety Training for personnel providing direct service to passengers in passenger spaces on board passenger ships
-Certificate of Proficiency for seafarers with designated security duties
-Certificate of Proficiency in Security-awareness
-Certificate in Training in Crowd Management
Medical certificate No.28/1/2022
Marlins English certificate (74%)