Monika Covin
Gdansk
Summary
Adept Licensed Massage Therapist with over 22 years of experience in working at Health Spas, Chiropractic and Physiotherapy Clinics enhancing customers wellness through expert application of various therapeutic massages and healing treatments. Known for exceptional organizational skills and client relations, consistently delivering personalized care plans that result in increased client retention and positive feedback.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Chance Chiropractic Center
10.2021 - 04.2024
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including Relaxation, Deep Tissue, Trigger Point Therapy, Ayurvedic massages and Thai Foot Reflexology, Marma Point Therapy using healing oils
- Cultivated a calm atmosphere for the best experience of clients
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained detailed progress notes for all clientele following every appointment which allowed therapists to track improvements over time more efficiently
- Booked appointments, answered phones, greeted clients, handled payments, and created clients
- Collaborated with chiropractors to develop treatment plans for each client tailored to their needs
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Demonstrated flexibility in scheduling availability, accommodating client needs by offering evening or weekend appointments when necessary.
Licensed Massage Therapist
Ayurveda Health Retreat
12.2015 - 04.2024
- Improved overall wellness for clients by performing various massage techniques, including Ayurvedic massage and treatments, Deep Tissue, Relaxation, Lymphatic Drainage Massage, Marma Point Therapy and Thai foot Reflexology
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Delivered exceptional customer service experiences resulting in positive reviews
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environment
Licensed Massage Therapist
Alachua Health Services At Stillpoint
03.2009 - 10.2021
- Improved overall wellness for clients by performing various massage techniques, including Relaxation, Deep Tissue Massage, Trigger Point Therapy, Thai Foot Reflexology tailored to the clients needs
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Cultivated a calm atmosphere within the massage space
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Demonstrated flexibility in scheduling availability, accommodating client needs by offering evening or weekend appointments when necessary.
- Maintained client treatment records and designed long-term care programs for return customers.
- Assisted with administrative tasks such as updating patient records, processing payments, and managing inventory of supplies when necessary.
- Maintained accurate and up-to-date client records.
Licensed Massage Therapist
Wellness Center
08.2001 - 02.2009
- Improved overall wellness for clients by performing various massage techniques, including relaxation, deep tissue, Trigger Point Therapy
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Maintained detailed progress notes for all clientele following every appointment which allowed therapists to track improvements over time more efficiently.
- Maintained accurate and up-to-date client records.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
Education
Ayurvedic Massage Therpist - Ayurvedic Massage Techniques
Ayurveda Health Retreat
Alachua Florida Usa10.2015
Massage Practitioner - Massage Therapy
School of Healing Arts
San Diego California USA 05.2002
Skills
- Thai Foot Reflexology and massage
- Swedish Relaxation and face massage
- Myofascial Release
- Deep Tissue Massage
- Manual Lymphatic Drainage
- Trigger Point Therapy
- Hot Stone Massage
- Ayurvedic Massage and treatments
- Professionalism and organizational skills
Hard Skills
Soft Skills
- Active listening and effective communication
- High standard Customer Service
- Appointment Scheduling
- Treatment Planning
- Client Records Maintenance
- Administrative Support
- Client Relations
- Payment Processing
- Team Supervision
- Punctual and reliable
- Good work ethics and team player
Certification
LMT Success Group Florida 202
- Lypossage of face and body
- Manual Lymphatic Drainage
Ayurveda Health Retreat Florida 2015
- Ayurvedic massage, Shirodhara, Svedana
- Marma Point Therapy
- Yoga Teacher 200 hours
Florida School of Massage 2015
- Thai Foot Reflexology and Thai massage on the table
Languages
English
Bilingual or Proficient (C2)
Polish
Bilingual or Proficient (C2)
German
Beginner (A1)
Hobbies
Holistic lifestyle and massage therapy is my passion and I love to learn new techniques and enhance my knowledge about mental, spiritual and physical health.
- Yoga
- Walks in nature and hiking
- Healthy cooking
- Meeting new people and spending time with friends
- Reading books on world history, cultures and traditions of other countries
Timeline
Licensed Massage Therapist
Chance Chiropractic Center
10.2021 - 04.2024
Licensed Massage Therapist
Ayurveda Health Retreat
12.2015 - 04.2024
Licensed Massage Therapist
Alachua Health Services At Stillpoint
03.2009 - 10.2021
Licensed Massage Therapist
Wellness Center
08.2001 - 02.2009
Ayurvedic Massage Therpist - Ayurvedic Massage Techniques
Ayurveda Health Retreat
Massage Practitioner - Massage Therapy
School of Healing Arts