Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monika Jagocha

Kraków, Poland

Summary

Recent graduate with excellent research, technical, and problem-solving skills, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

3
3
years of professional experience

Work History

Trianing Supervisor

Hard Rock Cafe Interanational
Krakow, Poland
02.2019 - 06.2022
  • Developed training programs for both domestic and internanational employees
  • Evaluated effectiveness of existing training programs and recommended changes as needed.
  • Mentored and onboarded new staff members to establish client satisfaction.
  • Collaborated with department heads to tailor training programs to specific job roles and functions.
  • Developed targeted courses to achieve company training objectives and enhance skills of new employees in leadership roles.
  • Facilitated group discussions among participants during workshops or seminars.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Promoted a culture of continuous learning and improvement within the organisation.
  • Conducted regular assessments of employee performance to identify areas needing improvement.

Member

Middle Eastern Student Club, Jagiellonian Unviersity
10.2019 - 06.2021
  • Creatied and co-created content meant to promote learning about the Middle East.
  • Created weekly social media posts about feautre film and documenteries directed by Middle Eastern directors
  • Completed time-sensitive writing assigned on short notice and consistently met deadlines.
  • Coordinated with graphic designers to integrate visual elements into content, enhancing reader engagement.
  • Brainstormed, researched and contributed content ideas that appealed to target audience.

Education

Master of Arts - Middle Eastern Languages And Cultures

Stockholm University
Stockholm, Sweden
02-2025

Traumatic Memory And National Identity Across Lang

Blended Intensive Programme- Erasmus+
Bologna, Italy
06-2024

Bachelor of Arts - Asian Studies

Jagiellonian University
Krakow, Poland
09-2022

Skills

  • Cross-cultural communication
  • Research and information evaluation
  • Teamwork and collaboration
  • Data analysis
  • Problem-solving aptitude
  • Independence and dedication
  • Proactive mindset
  • Employee training

Languages

Polish
First Language
English
Proficient (C2)
C2

Timeline

Member

Middle Eastern Student Club, Jagiellonian Unviersity
10.2019 - 06.2021

Trianing Supervisor

Hard Rock Cafe Interanational
02.2019 - 06.2022

Master of Arts - Middle Eastern Languages And Cultures

Stockholm University

Traumatic Memory And National Identity Across Lang

Blended Intensive Programme- Erasmus+

Bachelor of Arts - Asian Studies

Jagiellonian University

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Monika Jagocha