Monika Jońska
Bodo
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Delicatessen Bodo
10.2021 - 04.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability
- Managed groups of 120 people
Restaurant Waiter
Bryggerikaia Bodo
06.2018 - 10.2021
- Restaurant quest service
- Restaurant supply control
- Accepting telephone table reservations
- Mixed drinks
- Building positive image of company
- Planned and managed table reservations
- Taking care of appearance and cleanliness of restaurant
- Checking with customers to ensure that are enjoying their meals and take action to correct any problems
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Checked guests' identification before serving alcoholic beverages
Restaurant Team Leader
Baraboo Malta
06.2016 - 05.2018
- Care for right atmosphere in restaurant
- Cooperation with suppliers
- Supervision work of waiters and bar during change
- Motivating and training staff
- Managed staff of 12 as head waitress in high-end restaurant
- Preparing drinks of week and bar orders
- Accepting reservations
- Opening and closing restaurants, handled money and POS system with accuracy and attention to detail
Waitress
Hotel Panorama
- Responsibilities:
- Preparing restaurant for waiter service
- Cooperation with bar in field of preparing alcoholic beverages
- Payment service, receipt of orders
- Greeted new customers, discussed specials, and took drink orders
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Inspected dishes and utensils for cleanliness
Bartender
Cuba Libre
01.2014 - 08.2015
- Preparing drinks
- Advising in selection of alcoholic and non-alcoholic beverages
- Caring for business facilities and preparing workplace
- Followed strict recipes and drink measurements to minimize product used
- Prepared custom drink orders by accurately measuring and mixing house ingredients
- Developed creative bar menus and drink recipes by researching emerging industry trends
Education
University of Economics
Poznań, Poland06.2016
High School Diploma -
High School Im.Władysława Broniewskiego
Koszalin, Poland06.2014
Skills
- Microsoft Office package: Microsoft Word, Excel, Access
- Excellent knowledge of reservation system and POS system
- Warm and Friendly
- Professional Relationships
- Multitasking Abilities
- Mixed Drinks
- Team Leadership
- Scheduling and Coordinating
- Able to work under pressure
- Passion for customer satisfaction
Languages
Polish
Native language
English
Advanced
C1
Norwegian
Beginner
A1
Interests
- Horse ridding
- Extreme sports
- Healthy food
- Dancing
- Listening podcasts
Timeline
Restaurant Manager
Delicatessen Bodo
10.2021 - 04.2023
Restaurant Waiter
Bryggerikaia Bodo
06.2018 - 10.2021
Restaurant Team Leader
Baraboo Malta
06.2016 - 05.2018
Bartender
Cuba Libre
01.2014 - 08.2015
Waitress
Hotel Panorama
University of Economics
High School Diploma -
High School Im.Władysława Broniewskiego
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