Summary
Overview
Work History
Education
Skills
Certification
Knowledge of foreign leanguages
Hobbies and Interests
Disclaimer
Timeline
Generic
Monika Klichowska-Jasek

Monika Klichowska-Jasek

Tarnów,12

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Flight Attendant

Ryanair
08.2021 - Current
  • - delivered high-quality inflight service, including meal and beverage distribution
  • - lead cabin crew on domestic flights, ensuring safety protocols and excellent service standards
  • - ensured passenger comfort and safety on short and long flights
  • - responded to inflight emergencies and passenger with reduced mobility
  • - managed challenging situations with professionalism, including medical incidents

Gas Station Attendant

PKN ORLEN S.A
11.2024 - 05.2025
  • - provided professional and friendly customer service at the fuel station, ensuring a positive customer experience
  • - handled cash register operations, processed payments
  • - cooperated with the team to meet sales targets and ensure smooth daily operations
  • - maintained cleanliness and order in the shop, restocked shelves

Waitress

Hotel Dunajec
06.2020 - 12.2020
  • - delivered high-quality customer service
  • - took food and drinks orders accurately and efficiently, ensuring customer satisfaction
  • - collaborated with kitchen and bar staff to ensure smooth service and guest satisfaction
  • - responsible for daily cash register operation, including opening, closing
  • - served meals and beverages in a professional and timely manner

Education

High School - Humanities Profile with Extended Polish and English

Zespół Szkół Licealnych I Zawodowych Nr 1
Tarnów
05.2012

Skills

  • Microsoft Word
  • Driving license
  • First aid
  • English language
  • Teamwork and collaboration
  • Time management and organizational skills

Certification

  • 07.2021 - Ryanair Cabin Crew Training
  • 05.07 Junior Cabin Service Supervisor (JUPU)
  • Cabin Crew Certification (EASA Attestation)
  • Customer Service & Safety Training
  • First Aid & CPR
  • Dangerous Goods Regulations
  • 09.2016 - Speak Up School of English
  • B1, B2, B3 level english and math
  • 03.2015 - Forklift Operator Certificate
  • High-Lift Forklift Truck Operator for 3 years

Knowledge of foreign leanguages

German
Elementary
English
Full Professional

Hobbies and Interests

fitness and healthy lifestyle, traveling, aviation, reading and personal development

Disclaimer

I consent to the processing of my personal data for recruitment purposes by Wizz Air in line with applicable data protection laws.

Timeline

Gas Station Attendant

PKN ORLEN S.A
11.2024 - 05.2025

Flight Attendant

Ryanair
08.2021 - Current

Waitress

Hotel Dunajec
06.2020 - 12.2020

High School - Humanities Profile with Extended Polish and English

Zespół Szkół Licealnych I Zawodowych Nr 1

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Monika Klichowska-Jasek