Hi, I’m
Monika Leszczyńska
Senior Key Account Manager
Warsaw
Summary
Dynamic Key Account Manager with 3.5 years of experience and a strong background playing a vital role in the development, management, growth, and retention of key accounts for a wide range of organizations. A service-centric leader dedicated to fueling revenue, enhancing the client experience, and achieving top brand loyalty. Highly adept in performing in high-pressure and deadline-driven environments, driving full sales life cycles with a focus on territory expansion.
Work History
Allegro
Senior Key Account Manager
04.2022 - Current
Job overview
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Analyzed key competitors to respond to competitive threats
- Conducted economic and demographic research and analysis to produce critical reports
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce a positive return on investment
- Developed a thorough understanding of key clients' needs and requirements to prepare customized solutions
- Organized and provided webinars and speeches to hundreds (per one webinar) of Chinese companies willing to join the platform
- Owned and conducted different projects focused on increasing Chinese merchants’ growth on the Polish e-market and increasing number of Chinese merchants on Allegro
- Provided short video trainings in Chinese for Allegro Academy
- Closely cooperated with global payment service provider
- Participated in different international expos (E-commerce Berlin Expo in May, E-commerce ~Expo Asia in Singapore in October). During the events responsible for promoting the company on the stand, introducing Polish ecommerce and the company profile, providing new potential companies willing to join the platform, organizing and leading business meetings.
Allegro
Key Account Manager
12.2019 - 03.2022
Job overview
- Accompanied and managed key merchants’ everyday business and operations on the platform
- Planned sales strategies and development plans for key accounts
- Supported preparation for big promotional campaigns such as Black Week and Christmas Sale
- Provided presentations and speeches during the webinars organized by Allegro or 3rd party companies (concerning characteristics of Polish e-commerce, business culture, client management and many other topics always ending with live Q&A sessions)
- Was responsible for creating the detailed incubation plan and guide and for newcomers in Allegro APAC Team
- Was responsible for onboarding newcomers in the Allegro APAC team
- Was responsible for close cooperation with different category management teams in order to research on current trends and prepare merchants for promotional campaigns and brand expansion
Ecovadis
Client Success Advocate
08.2019 - 11.2019
Job overview
- Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork
- Prepared a variety of different written communications, reports, and documents
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Led projects and analyzed data to identify opportunities for improvement
- Developed and maintained courteous and effective working relationships
Consulate General of the Republic of Poland in Chengdu
Trainee
05.2018 - 07.2018
Job overview
- Familiarizing with the legal foundation and rules of the foreign outpost
- oral translation and preparation of Chinese-English, EnglishPolish, Polish-Chinese and Polish -English written translations
- participation and helping in organizing public and cultural diplomacy projects (visitation of Polish architects in Chengdu, internet-based photography contest: “Kobiety Polska-Chiny Poludniowo Wschodnie”, a compilation of the cooking contest project, including preparation of the materials and presentation)
- participation in conferences, trade fairs, briefings, and business meetings relating to current economic politics of the consular region and educational cooperation
- analysis of the press items, and preparation of economic reports, especially concerning trade exchange in the region
Chambers of Commerce Alliance-Central and Eastern Europe
President's Assistant
04.2018 - 05.2018
Job overview
- Provided written translations of documents
- interpreted within the scope of Polish, English, and Chinese Languages during unofficial meetings at Sino-EU Economic and Trade Fair held in Hong Kong, Shenzhen and Dongyuan
- assisted in organizing the Sino-EU Economic and Trade Fair
- managed groups of representatives from the European Chambers of Commerce as well as governmental and non-governmental European organizations related mainly to the trade industry, import/export companies, and other enterprises
Polish Tourism Organization 波兰旅游局
Independent Translator
12.2017 - 01.2018
Job overview
- Consecutive and simultaneous translation during the Chengdu International Tourism Trade 2017/8
- Prepared detailed notes per client specifications, assisting in business meetings and proposal presentations
Education
Sichuan UniversityChengdu, China
Master of Arts from International Relations
07.2019
Xiamen UniversityXiamen, China
Bachelor of Arts from Sinology
08.2015
University of SilesiaKatowice, Poland
Bachelor of Arts from English Philology:Translation Program With Chinese
07.2014
Skills
- Promotions and Marketing Strategies
- Revenue Growth
- Overseeing Interns
- Client Development and Retention
- Key Account Management
- Business Development
- Product and Service Sales
- International Sales Support
- Strategic Sales Knowledge
- Sales Lifecycles Management
Certification
- New HSK Chinese Proficiency Test Level 6
- New HSK Chinese Proficiency Test Level 5
- Leadership Training (GoSkills.com)
Languages
Polish
Native language
English
Proficient
C2
Chinese (Mandarin)
Advanced
C1
Similar Profiles
Ashley EvardAshley Evard
Senior Living Advisor at AllegroSenior Living Advisor at Allegro
Jaroslav MalgačJaroslav Malgač
Merchandise Planner at AllegroMerchandise Planner at Allegro
Fernando FernandezFernando Fernandez
Server at AllegroServer at Allegro
Kelsey ForbesKelsey Forbes
Server at AllegroServer at Allegro
Oliwia KowalskaOliwia Kowalska
English Teacher at Strefa JęzykaEnglish Teacher at Strefa Języka