Product Manager with 14+ years of experience driving user-centered innovation and business growth. I started my career in 2012, building digital platforms from cultural websites to complex e-commerce solutions. Later, I shaped an AI-powered SaaS product from MVP to 50,000+ users. Today, as Product Manager II at BOLD, I lead cross-functional global teams, set product strategy, and manage a portfolio of products across the US, Canada, and Europe. I combine data-driven insights with deep customer understanding to deliver measurable ROI and scalable growth. Passionate about connecting customer needs with business goals, I thrive in turning complexity into clarity and vision into impact.
Hi, I’m
Monika Młodawska
Senior Product Manager — AI Products, Testing & Observability
Kraków
Summary
Overview
14
years of professional experience
Work History
BOLD
Product Manager II
12.2023 - Current
Job overview
- Shipped LLM-powered features (Free Resume Review, ATS Resume Check) for non-technical end users — owned the full product experience from AI model output through to how results were surfaced, explained, and acted upon by users with no technical background.
- Built evaluation frameworks to assess AI feature quality before and after launch — defined what 'good' looked like (accuracy, tone, relevance), tracked signal in production, and used behavioral data to detect and diagnose quality regressions.
- Coordinated across AI engineering, product design, and GTM teams to deliver coherent AI experiences — acted as the integrating force ensuring that model capabilities translated into usable, trustworthy product surfaces.
- Drove $472K revenue lift and 13% engagement increase through rigorous experimentation: designed test scenarios, defined pass/fail criteria, monitored behavioral signals, and iterated rapidly based on results.
- Maintained strict data quality and signal integrity standards — continuously monitored that product metrics accurately represented real user behavior and could be trusted for decision-making.
- Self-serve SaaS portfolio of AI-powered career products — LLM-based tools serving 350M+ users across 14 markets, with deep investment in AI feature quality, experimentation infrastructure, and non-technical user experience.
RideroKraków
Product Manager
01.2016 - 01.2023
Job overview
- Sole PM for a SaaS publishing platform — owned the full product lifecycle including content processing pipelines, quality workflows, and non-technical admin tooling for authors and publishers.
- Built and shipped admin-facing product surfaces that allowed non-technical users (authors, editors) to configure, monitor, and manage complex content workflows without engineering support — directly analogous to the admin/builder UX challenge in this role.
- Managed integrations with major content distribution platforms (Empik, Bonito, Azymut) — coordinated cross-team delivery, defined integration quality standards, and maintained data integrity across systems.
- Increased key conversion metric by 8–10% through rigorous user research, experiment-driven UX optimization, and continuous KPI monitoring.
- SaaS publishing platform.
Prekursor NTKraków
IT Project Manager / Product Owner
01.2014 - 01.2016
Job overview
- Managed end-to-end digital product delivery in a B2B environment — translated complex technical requirements into clear specs and user flows for non-technical clients.
- Introduced Scrum methodology to the engineering team, improving delivery predictability and cross-team communication.
KulturatkaKraków
VP
01.2012 - 01.2015
Job overview
- VP of a digital platform — built vision, growth strategy, and international partnerships.
Education
AGH University of Krakow
Postgraduate from IT Project Management
01.2019
University Overview
Skills
- LLM
- AI & Platform Products
- AI Testing & Quality
- Data quality & governance
- A/B testing at scale
- Complex-to-simple UX translation
- Non-technical user empathy
- Generative AI features
- Platform lifecycle management
- Stakeholder alignment
- Agile / Scrum
- Analytics & Data
- Microstrategy
- NLP
- OCR
Consent
Consent
I hereby give consent for my personal data included in this application to be processed for the purposes of the recruitment process.Timeline
Product Manager II
BOLD
12.2023 - Current
Product Manager
Ridero
01.2016 - 01.2023
IT Project Manager / Product Owner
Prekursor NT
01.2014 - 01.2016
VP
Kulturatka
01.2012 - 01.2015
AGH University of Krakow
Postgraduate from IT Project Management