Monika Ziemińska
Summary
Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sommelier
Winery "Under The Black Cat"
01.2022 - Current
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Oversaw successful bar service and operations to handle as many as 200 guests per day.
Manager/Bartender
"Proletaryat" Bar
10.2021 - 12.2021
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during nights and weekends
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Barback
"KULTOWA" Pub
08.2019 - 10.2021
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice and condiments.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Barista
ETNO Cafe
11.2018 - 03.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Shop Assistant
LPP Retail Sp. Z O.o.
06.2018 - 08.2019
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Manager/Barista
"World Of Ice Cream" Cafe
05.2014 - 09.2016
- Accomplished multiple tasks within established timeframes.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Spatial Management
University of Life Sciences
Poznan, PolandHigh School Diploma -
B. Bukowski School Complex No 7
Koszalin, Poland04.2016
Skills
- Wine Tasting Expertise
- Wine Service Management
- Supplier Relationship Management
- Staff Training and Development
- Inventory Management
- Wine List Management
- Serving Specifications
- Menu development
Certification
- German Wine Academy Certificate, Level 1
- Member of Polish Sommelier Association
Languages
Polish
Native language
English
Advanced
C1
Timeline
Sommelier
Winery "Under The Black Cat"
01.2022 - Current
Manager/Bartender
"Proletaryat" Bar
10.2021 - 12.2021
Barback
"KULTOWA" Pub
08.2019 - 10.2021
Barista
ETNO Cafe
11.2018 - 03.2020
Shop Assistant
LPP Retail Sp. Z O.o.
06.2018 - 08.2019
Manager/Barista
"World Of Ice Cream" Cafe
05.2014 - 09.2016
Spatial Management
University of Life Sciences
High School Diploma -
B. Bukowski School Complex No 7
- German Wine Academy Certificate, Level 1
- Member of Polish Sommelier Association
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