Mykhailo Revenok
Warsaw
Summary
Currently working as a Technical Lead for Dynamics CRM project in 3shape company.
Have an experience working with On-Premise and Online CRM systems, customizations and development of front-end (JS, TypeScript) and back-end (C#, CRM SDK) solutions as well as related services (Power Automate, Logic Apps, Power Pages)
For the past few years working as a manager for a team of dedicated people helping both to deliver quality solutions for business needs as well as ensure team has all the necessary tools for day-to-day work.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Technical Lead
3Shape
Warsaw, Poland
03.2024 - Current
- Led and managed CRM team through full CRM development cycle, overseeing technical direction and execution.
- Proactively raised potential development blockers based on extensive system knowledge
- Promoted best practices and scalability in development process
- Managed team development in prolonged high intensity project
- Responsible for day-to-day operations, including task prioritization, team coordination
- Promoted positive, conflict-free work environment focused on team wellbeing.
- Streamlined code review process to enhance software quality.
- Guided team in supporting, developing, and prioritizing CRM-related projects,
- Ensured seamless integrations with internal systems (e.g., AX, eCommerce) and external platforms.
- Led implementation of complex technical solutions for both front-end (e.g., Power Portal) and back-end systems (e.g., Power Automate, Logic Apps, Plugins).
CRM Manager
3Shape
Kyiv, Ukraine
05.2022 - 03.2024
- Managed and maintained development team in environment impacted by outside factors
- Responsible for day-to-day operations, including task prioritization, team coordination
- Promoted positive, conflict-free work environment focused on team wellbeing.
- Led and managed CRM team through full CRM development cycle, overseeing technical direction and execution.
- Proactively raised potential development blockers based on extensive system knowledge
- Promoted best practices and scalability in development process
- Streamlined code review process to enhance software quality.
- Guided team in supporting, developing, and prioritizing CRM-related projects,
- Ensured seamless integrations with internal systems (e.g., AX, eCommerce) and external platforms.
- Led implementation of complex technical solutions for both front-end (e.g., Power Portal) and back-end systems (e.g., Power Automate, Logic Apps, Plugins).
CRM Expert Developer
3Shape
Kyiv, Ukraine
09.2021 - 05.2022
- Produced clean, error-free code in line with internal quality standards.
- Supported design and development phases with technical guidance on new features and improvements.
- Promoted scalable solution according to best practices of CRM development
- Responsible for full development and deployment process inside Dynamics CRM system.
- Developed Power Automation Flows and Power Portal
- Developed and maintained multiple integrations between CRM and other systems.
- Responsible for full development and deployment process inside Dynamics CRM system.
CRM Development Team Lead
3Shape
Kyiv, Ukraine
01.2018 - 07.2022
- Responsible for clear communication between team members and organization.
- Monitoring of team's needs and general team heath.
- Maintained CRM development through full cycle
Senior CRM Developer
3Shape
Kyiv, Ukraine
08.2017 - 01.2018
- Responsible for solution development and deployment in CRM system.
- Managed proper solution architecture for tasks and bug fixes.
Middle CRM Developer
3Shape
Kyiv, Ukraine
09.2016 - 08.2017
- Managed both Front-End and Back-end development of CRM system using JavaScript and CRM SDK
- Undertook and managed major CRM system upgrade
Junior CRM Developer
3Shape
Kyiv, Ukraine
02.2015 - 09.2016
- Managed both Front-End and Back-end development of CRM system using JavaScript and CRM SDK
Junior Front-End Developer
Bee Company (Startup)
Odessa, Ukraine
02.2014 - 09.2014
- Maintained development and content of eCommerce platform
Education
Bachelor - Engineering Sciences
Odessa National University of Food Technologies
Odessa, Ukraine 09.2010 - 05.2014
Skills
- JavaScript/TypeScript
- Net/CRM SDK
- Power Automate Flows, Azure Logic Apps
- Power Portal
- Omnichannel
- Oriented at solution scalability and usage of out of box solutions
- GitHub, Jira, Confluence
- Scrum methodologies
Languages
English
Upper intermediate (B2)
Ukrainian
Native
Affiliations
- Computer Games
- Board Games
- Biking
- Skiing
Timeline
Technical Lead
3Shape
03.2024 - Current
CRM Manager
3Shape
05.2022 - 03.2024
CRM Expert Developer
3Shape
09.2021 - 05.2022
CRM Development Team Lead
3Shape
01.2018 - 07.2022
Senior CRM Developer
3Shape
08.2017 - 01.2018
Middle CRM Developer
3Shape
09.2016 - 08.2017
Junior CRM Developer
3Shape
02.2015 - 09.2016
Junior Front-End Developer
Bee Company (Startup)
02.2014 - 09.2014
Bachelor - Engineering Sciences
Odessa National University of Food Technologies
09.2010 - 05.2014
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