Murad Aliyev
Warsaw,14
Summary
Versatile professional combining the skills of a proactive Content Marketing Specialist with a strategic Marketing Data Analyst. Adept at developing and implementing content strategies that resonate with target audiences, drive engagement, and enhance brand visibility. Skilled in creating compelling, data-driven narratives that align with business objectives. Experienced in working with both small and large teams across multiple projects and companies. Able to work independently of remote locations or in office environments as needed by the company.
Overview
9
9
years of professional experience
Work History
Content Quality Specialist
IHerb
05.2019 - Current
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Ensured compliance with industry standards by conducting thorough audits and recommending corrective actions.
- Reduced customer complaints by streamlining the complaint resolution process and addressing root causes of issues.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
Customer Service Agent
Azercell
06.2015 - 07.2017
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Streamlined communication processes for improved information exchange between customers and team members.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
Digital Marketing Trainee
SOCAR
08.2014 - 05.2015
- Increased website traffic by implementing effective SEO strategies and optimizing content.
- Enhanced brand awareness through the creation and management of engaging social media profiles.
- Boosted email open rates by designing visually appealing templates and crafting compelling subject lines.
- Developed comprehensive digital marketing campaigns, resulting in increased lead generation and conversions.
Education
Master of Science - International Marketing
Lodz University
Lodz, Poland05.2020
Bachelor of Science - International Relations And Affairs
Baki Slavyan University
Baki, Poland05.2015
Skills
- Statistical Analysis
- Process Capability Analysis
- Supplier Quality
- Data Analysis
- Project Management
- Quality Issue Identification
- Quality Control Data Compilation
- Quality System Implementation
- Data oversight
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Azerbaijani
Native or Bilingual
Turkish
Native or Bilingual
Polish
Professional Working
Norwegian
Professional Working
Timeline
Content Quality Specialist
IHerb
05.2019 - Current
Customer Service Agent
Azercell
06.2015 - 07.2017
Digital Marketing Trainee
SOCAR
08.2014 - 05.2015
Master of Science - International Marketing
Lodz University
Bachelor of Science - International Relations And Affairs
Baki Slavyan University
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