Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic
Mushfig Omarov

Mushfig Omarov

Warsaw

Summary

Officially enrolled at university and have a valid enrolment certificate
Knowledge and experience with office administration-related processes, and systems.
Excellent communication prioritization and interpersonal skills to build strong relationships with both team members and guests.
Good understand of MS Office (MS Excel, Powerpoint and MS Outlook, in particular)
Excellent written and verbal communication skills.
Strong and planning skills in a fast-paced environment.
Hospitality experience in team building, forecasting, and staffing management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administration Officer

Accord
11.2020 - 05.2022
  • Supervised ammunition handling, administration and distribution.
  • Carried out business administration, including answering phones, receiving and inputting prescription orders.

General Manager

Jasmine Hotel
05.2017 - 02.2019
  • Maintained a positive, professional working environment to optimize staff and customer satisfaction.
  • Mentored junior team members on methods of industry best practices for outstanding service and retention.
  • Developed, implemented and monitored customer service plans to maximize customer satisfaction.

Customer Service Specialist

Azercell Mobile Operator
01.2014 - 08.2016
  • Provide Customer Support Services
  • Answer questions about the company's services.
  • Created plans and communicated deadlines to complete projects on time.
  • Addressed customer service inquiries quickly and accurately.
  • Resolved customer queries over the phone and by email.

Education

Master of Science - Tourism Management

Vistula University
Warsaw, Poland
02.2025

Bachelor of Science - Business Administration

Millennium University
Tbilisi Georgia
05.2022

Bachelor of Science - International Law And Human Rights

Uzhhorod National University
Uzhhorod Ukraine
05.2022

Skills

  • Hotel Management
  • Development
  • Team Leadership
  • Logistics solution
  • Administrative Support
  • Guest Experiences
  • Office Management
  • Customer Relations

Languages

English
Advanced
C1
Turkish
Proficient
C2
Russian (Intermediate)
Upper intermediate
B2
French
Intermediate
B1

Certification

  • Certified "Management Processes and Tools”
  • Certified ”Management of Individual Potential”
  • Certified "Mini-MBA"

Additional Information

https://www.linkedin.com/in/mushfigomarov/

Timeline

Administration Officer

Accord
11.2020 - 05.2022

General Manager

Jasmine Hotel
05.2017 - 02.2019

Customer Service Specialist

Azercell Mobile Operator
01.2014 - 08.2016

Master of Science - Tourism Management

Vistula University

Bachelor of Science - Business Administration

Millennium University

Bachelor of Science - International Law And Human Rights

Uzhhorod National University
Mushfig Omarov