Mykola Bieliaiev
Summary
Service-oriented with 1 year of cabin crew experience. Excellent history of using critical thinking and solving challenges. Personable and energetic with firm command of flight safety and regulations.
Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills.
Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure.
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
WizzAir
03.2023 - Current
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Carried out pre-flight duties by checking safety equipment, cleaning passenger seats and verifying meal and drink requirements.
- Guided passengers in following safety procedures in emergency situations and offered reassurance to calm anxieties.
- Interacted warmly and professionally with travelers of different backgrounds and cultures, upholding brand standards.
- Checked and verified all passengers had secure seat belts prior to take-off to prevent injuries.
- Kept a check on all required equipment and its maintenance, sending parts out for service as needed.
Buyer
Nuts and seeds of Ukraine
07.2022 - 10.2022
- Accurately evaluated quotations, maintaining that quoted costs were in accordance with budget.
- Verified delivered inventory satisfied purchase orders by checking quality, quantity and pricing before accepting delivery.
- Processed purchase orders, arranged supplier payments and informed management of delivery statuses for planning purposes.
- Received and checked supplied products for issues, reporting identified discrepancies to suppliers for returns, replacements or refunds.
Sales Manager
Horizon Airline
03.2018 - 08.2021
- Generated monthly and annual sales reports to determine growth and areas requiring improvement.
- Educated customers on available processes and services.
- Liaised with potential customers to determine needs and provide recommendations.
- Boosted team morale and overall sales volume by creating incentivizing sales contests.
Education
Doctor of Philosophy - Philosophy
Flight Academy of Ukraine
Kropyvnitsky2026
Master of Science - Aviation Engineering
Flight Academy of Ukraine
Kropyvnitsky2021
Skills
- Customer Assistance
- Reliability and punctuality
- Equipment monitoring
- Cultural Sensitivity
- Safety awareness
- Initiative-taking
- Complaint Handling
- Food and Beverage Service
- Relationship Management
- Passenger Assistance
Languages
Ukrainian
Native language
English
Advanced
C1
Ukrainian
Proficient
C2
Polish
Upper intermediate
B2
Swedish
Elementary
A2
Russian
Proficient
C2
Certification
Cabin Crew Attestation
Cabin Crew Aircraft Type Qualifications: Airbus A320/321 (CEO,NEO)
Cabin Crew Medical Report: December 2027
The Operational level of Aviation English: Oct 2024
Timeline
Cabin Crew Member
WizzAir
03.2023 - Current
Buyer
Nuts and seeds of Ukraine
07.2022 - 10.2022
Sales Manager
Horizon Airline
03.2018 - 08.2021
Doctor of Philosophy - Philosophy
Flight Academy of Ukraine
Master of Science - Aviation Engineering
Flight Academy of Ukraine
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