Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Nadine Malkoch

Warsaw

Summary

Proven expertise in customer service and strong multitasking honed at Spółka Bestla and Club Minus. Excelled in high-pressure environments, ensuring seamless operations and outstanding guest experiences. Demonstrated ability to collaborate effectively with teams, enhancing productivity and maintaining high service standards. Achieved consistent positive feedback for greeting guests and managing high-volume events.

Overview

4
4
years of professional experience

Work History

Waitress

Spółka Bestla
04.2023 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

Angels Karaoke
09.2022 - 12.2023

Shop Worker

Auchan
10.2020 - 02.2021
  • Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
  • Maintained orderly and clean work areas for maximum productivity.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Maintained compliance with safety regulations while operating equipment such as pallet jacks or ladders.

Bartender

Club Minus
07.2020 - 11.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Not Finished Bachelor -

University of Lodz
Lodz
06.2021

Gimnazjum
Grodno
05.2019

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Languages

Russian
Bilingual or Proficient (C2)
Polish
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Waitress

Spółka Bestla
04.2023 - 08.2024

Waitress

Angels Karaoke
09.2022 - 12.2023

Shop Worker

Auchan
10.2020 - 02.2021

Bartender

Club Minus
07.2020 - 11.2020

Not Finished Bachelor -

University of Lodz

Gimnazjum
Nadine Malkoch