Natalia Alahyane
Tarnow
Summary
Detail- oriented professional with experience in customer-facing roles, logistics and administrative support.
Proven ability to thrive in fast-paced environments- from processing time-sensitive custom clearances to driving top sales performance.
Combines strong technical aptitude with exceptional interpersonal skills to deliver efficient, compliant and customer-centric solutions.
Recognized for adaptability to new challenges and commitment to continuous learning
Overview
4
4
years of professional experience
Work History
Cafe Sales & Service Associate
Cafe Lood&Food
07.2020 - 09.2020
- providing exceptional customer service while preparing and serving different coffe drinks and ice cream while ensuring hygiene and food safety standards.
- operated cash registers, processed payments and maintained accurate transactions with attention to detail.
Retail Sales Associate
Empik
09.2021 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Top-performing sales associate in promoting and enrolling customers into Empik's loyalty program, exceeiding monthly target and ranking first place in sales performance
Receptionist
Agencja Ochrony Konwoj
04.2022 - 08.2022
- Served as the first point of contact for residents, guests and short-term tenants in residential building, providing exceptional customer service
- Managed front desk operations, such as greeting visitors, answering phone calls and emails
- Assisted with administrative tasks: handling mail/packages, maintaining logbooks and organizing documents for tenants and property management
- Supported short-term rental coordination and ensuring smooth check-in/ check-out process
- Maintained security protocols by monitoring access, verifying visitor identities and reporting any concerns
Clearance Broker Associate
FedEx Corporation
06.2023 - 08.2024
- Processed and cleared high-volume international shipments for British market, ensuring compliance with UK customs regulations and trade laws
- Audited and verified commercial invoices, packing lists, certificates of origin and other import/export documentation for accuracy and completeness
- Resolved customs holds and discrepancies by coordinating with clients, carriers and UK customs authorities to prevent delays
- Utilized FedEx's proprietary IT systems to classify goods under HS codes, calculate duties/taxes and submit declarations
Education
High School Diploma -
High School
Krakow, Poland04-2020
Skills
- Goal oriented mindset
- Attention to details
- Multitasking
- Organized
- Time management
- Excellent developed soft skills
- Team player
- Working well under pressure
Languages
English
Advanced (C1)
Polish
Bilingual or Proficient (C2)
Timeline
Clearance Broker Associate
FedEx Corporation
06.2023 - 08.2024
Receptionist
Agencja Ochrony Konwoj
04.2022 - 08.2022
Retail Sales Associate
Empik
09.2021 - 12.2021
Cafe Sales & Service Associate
Cafe Lood&Food
07.2020 - 09.2020
High School Diploma -
High School
Similar Profiles
Amy NelsonAmy Nelson
Food Truck Operator at Hazlewood's Cafe and Food TrucksFood Truck Operator at Hazlewood's Cafe and Food Trucks
Fatima FayaFatima Faya
Team Member at Pura Vida Smoothie Bar & Health Food Cafe - Miami BeachTeam Member at Pura Vida Smoothie Bar & Health Food Cafe - Miami Beach
Gustavo LopezGustavo Lopez
Assistant manager at Anderson's Food Hall & CafeAssistant manager at Anderson's Food Hall & Cafe