Natalia Borkowska
Warszawa
Summary
Proactive and goal-oriented professional with excellent team working and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Senior Cash Application Administration
US BANK
03.2022 - Current
- Daily posting and reconciliation of incoming payments
- Monitoring the status of domestic and international payments
- Ensuring accuracy and compliance of processed transactions
- Participating in process improvement initiatives
- Supporting financial reconciliation and reporting activities
- Transition process from foreign departments
Reconciliation Specialist
Euronet Polska
07.2013 - 02.2022
- Create and analysis daily and monthly reports
- Billing status control
- Daily financial tables verification
- Control of reconciled credits and debits
- Audits
Card Service Specialist
Euronet Polska
08.2012 - 07.2013
- Process cards blocked in ATMs
- Process complains from customers
- Prepare reports ad hoc
- Contact with customers
Project Coordinator
Getin Noble Bank
07.2011 - 04.2012
- Supervise a group of the employees
- Manage sales projects
- Create and verify daily and monthly reports.
Customer Advisor
Getin Noble Bank
08.2010 - 07.2011
- Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Collaborated with cross-functional teams to streamline operations and enhance service delivery.
- Trained new staff on customer engagement best practices and bank policies for improved performance.
Education
Master - Administration
Politechnika Warszawska
Warsaw, Poland06-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
Languages
English
Professional Working
Timeline
Senior Cash Application Administration
US BANK
03.2022 - Current
Reconciliation Specialist
Euronet Polska
07.2013 - 02.2022
Card Service Specialist
Euronet Polska
08.2012 - 07.2013
Project Coordinator
Getin Noble Bank
07.2011 - 04.2012
Customer Advisor
Getin Noble Bank
08.2010 - 07.2011
Master - Administration
Politechnika Warszawska
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