Natalia Czuba-Chmielowska
Kraśnik
Summary
In Poland we have a saying: "work ennobles". My experience with work began before I even finished high school. I have always believed that job is necessary to learn independence. Working in many places and countries taught me how to cooperate with different people. I am used to working various shifts, both short and long.
I would be happy to experience new challenges and friends!
Overview
9
9
years of professional experience
Work History
Waitress
Karczma u Fiakra
10.2023 - 03.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
Góralski Browar
01.2023 - 08.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Supervisor
Mercure Hotel
09.2022 - 12.2022
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Waitress/ Bartender/Coffee Barista
Szalone Widelce
01.2022 - 12.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Manager
Huki Muki
08.2021 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Defined clear targets and objectives and communicated to other team members.
Orphanage Caregiver
Towarzystwo Nasz Dom: Dom dla Dzieci
02.2021 - 04.2021
- Promoted a positive atmosphere within the orphanage by organizing recreational activities and group outings.
- Provided prompt medical attention when needed, liaising with healthcare providers on behalf of the children.
- Enhanced children''s well-being by overseeing their healthcare, education, and social development needs.
Orphanage Caregiver
Placówki Opiekuńczo-Wychowawcze Dzieło Pomocy Dzieciom
11.2020 - 01.2021
- Assisted children with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with children to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Banquet Waiter
Hilton
11.2019 - 04.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Worked with banquet manager to coordinate event set up and schedule.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Waitress
Polakowski
06.2019 - 10.2019
- Worked effectively in fast-paced environments.
- Inspected dishes and utensils for cleanliness.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeted new customers, discussed specials, and took drink orders.
Club Promoter
Red Cash 2Art
04.2018 - 09.2018
- Promoted a club by selling a tickets.
- Maintained a professional image while representing the club at various industry-related functions and networking opportunities.
- Developed strong relationships with clients, ensuring repeat business and positive word-of-mouth referrals.
KFC Team Member
Welcome Break
04.2017 - 09.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Food Production Worker
Boboli Benelux
02.2017 - 04.2017
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Assembled and packaged food items securely to meet company standards.
- Managed time efficiently, completing multiple tasks simultaneously while maintaining a keen attention to detail in all food production activities.
Bartender
Las Vegas II
06.2016 - 01.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Housekeeper
Mercure Oxford Eastgate Hotel
06.2015 - 09.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
McDonald's Team Member
Mc Donald's
06.2015 - 09.2015
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
Bachelor of Education - Pedagogy, Rehabilitation
University of Łódź
Łódź09.2020
High School Diploma -
High School
Sandomierz, Poland05.2016
podstawowe -
Katolickie Gimnazjum im. św. Jadwigi Królowej w Sandomierzu
06.2013
Skills
Team Collaboration
Customer Service
Strong multitasking
Cash Handling
Safe Food Handling
Menu Memorization
Quality control
Computer and cash register operation
Communicative English
Languages
English, Polish
Native language
English
Intermediate
B1
Polish
Proficient
C2
Activities
04/2015, Present, 9 years, DKMS Foundation, Sandomierz
Personal Information
Date of Birth: 08/08/97
Hobbies and Interests
- Psychology
- Psychiatry
- Special Education
- Food
- Management
Training
- 01/2014, EuroWeek - School of Leaders, EFM
- 04/2013, EuroWeek - School of Leaders, EFM
Timeline
Waitress
Karczma u Fiakra
10.2023 - 03.2024
Waitress
Góralski Browar
01.2023 - 08.2023
Supervisor
Mercure Hotel
09.2022 - 12.2022
Waitress/ Bartender/Coffee Barista
Szalone Widelce
01.2022 - 12.2022
Manager
Huki Muki
08.2021 - 10.2021
Orphanage Caregiver
Towarzystwo Nasz Dom: Dom dla Dzieci
02.2021 - 04.2021
Orphanage Caregiver
Placówki Opiekuńczo-Wychowawcze Dzieło Pomocy Dzieciom
11.2020 - 01.2021
Banquet Waiter
Hilton
11.2019 - 04.2020
Waitress
Polakowski
06.2019 - 10.2019
Club Promoter
Red Cash 2Art
04.2018 - 09.2018
KFC Team Member
Welcome Break
04.2017 - 09.2017
Food Production Worker
Boboli Benelux
02.2017 - 04.2017
Bartender
Las Vegas II
06.2016 - 01.2017
Housekeeper
Mercure Oxford Eastgate Hotel
06.2015 - 09.2015
McDonald's Team Member
Mc Donald's
06.2015 - 09.2015
Bachelor of Education - Pedagogy, Rehabilitation
University of Łódź
High School Diploma -
High School
podstawowe -
Katolickie Gimnazjum im. św. Jadwigi Królowej w Sandomierzu
Similar Profiles
Aleksander OtrembskiAleksander Otrembski
Manager at Karczma "Stara Kuźnia"Manager at Karczma "Stara Kuźnia"
Dominika WojtowiczDominika Wojtowicz
Restaurant Waiter at Karczma Jadlo KarpackieRestaurant Waiter at Karczma Jadlo Karpackie
Kamila CholewaKamila Cholewa
Catering Assistant at Karczma BiesiadaCatering Assistant at Karczma Biesiada