Natalia Nowak
Warsaw
Summary
Hardworking employee enthusiastic about learning security and administration field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Moreover, proven track record in enhancing customer relationships and sales at BrandBQ - Medicine, leveraging strong negotiation tactics and interpersonal communication skills.
Overview
5
5
years of professional experience
Work History
Salesperson and Customer Service Representative
BrandBQ - Medicine
04.2022 - 06.2024
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Operating cash register
- Handling complaints and returns in accordance with store policy.
- Receiving and unpacking deliveries of merchandise.
- Labeling products and placing them on shelves.
- Controlling stock levels and reporting shortages.
- Maintaining cleanliness and orderliness in the store, fitting rooms and backroom.
Warehouseman
Media Expert
08.2023 - 12.2023
- Improved accuracy in order picking through meticulous organization and attention to detail.
- Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Implemented lean warehousing principles to reduce waste, improve efficiency, and increase overall performance metrics within the facility.
Security Guard
Umbrella Holdings
07.2021 - 04.2022
- Maintained a safe environment for staff and visitors through proactive surveillance.
- Cooperating with store personnel to maintain order and security.
- Responded quickly to emergency situations to assess and deflect issues - intervening in case of theft, vandalism or other incidents.
- Preparing incident reports and forwarding them to the appropriate departments.
- Maintaining up-to-date knowledge of applicable laws and regulations regarding the protection of clients and property.
- Completed full building and grounds patrols to spot and investigate concerns.
Waitress
Coffeeshop "Weranda Marii Domańskiej"
07.2019 - 08.2019
- Handled high-pressure situations with composure, exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Master's Degree - Forensic Science
University of Warsaw
Warsaw, Poland07.2026
Master's Degree in Internal Security - Internal Security, Specialization in Energy Safety
University of Warsaw
Warsaw, Poland07.2025
Bachelor of Internal Security - Internal Security And Crisis Management
University of Warsaw
Warsaw, Poland07.2023
Skills
- Customer Relationship Building
- Sales management
- Objection and complaint handling
- Negotiation Tactics
- Multitasking Abilities
- Decision-Making
- Interpersonal communication skills
Affiliations
- volunteer at the association "Mali Bracia Ubogich" supporting the elderly in a crisis of loneliness
Languages
Polish
Native language
English
Advanced
C1
Russian
Elementary
A2
Timeline
Warehouseman
Media Expert
08.2023 - 12.2023
Salesperson and Customer Service Representative
BrandBQ - Medicine
04.2022 - 06.2024
Security Guard
Umbrella Holdings
07.2021 - 04.2022
Waitress
Coffeeshop "Weranda Marii Domańskiej"
07.2019 - 08.2019
Master's Degree - Forensic Science
University of Warsaw
Master's Degree in Internal Security - Internal Security, Specialization in Energy Safety
University of Warsaw
Bachelor of Internal Security - Internal Security And Crisis Management
University of Warsaw
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