Natalia Pawłowska
Kraków,Poland
Summary
A highly motivated psychology student with a strong foundation in teamwork, communication, and organizational skills. Proficient in English and Microsoft Office, with a passion for personal growth, psychology, and fostering positive relationships. Dedicated to contributing to a dynamic HR environment through adaptability and a detail-oriented approach.
Overview
5
5
years of professional experience
Work history
Waitress and Team Trainer
Pizza Hut
Kraków
2022.02 - Current
- Delivered exceptional customer service, ensuring guests had pleasant dining experience by addressing their needs.
- Maintained clean and welcoming environment while managing multiple tables during busy hours.
- Took on additional responsibility as team trainer, mentoring new employees in service protocols and customer interaction.
- Enhanced leadership skills by providing constructive feedback and fostering team-oriented atmosphere.
Intern
Tax Office
Brzesko
2021.03 - 2021.05
- Supported the administration by inputting tax declarations into the database, ensuring accuracy and confidentiality.
- Assisted in organizing and archiving physical and digital documentation for future reference.
- Managed the sorting, addressing, and preparation of documents for mailing purposes.
- Developed attention to detail and familiarity with administrative processes within a government institution.
Assistant to Lecturers
Collegium Medicum, Jagiellonian University
Kraków
2019.10 - 2020.03
- Assisted in the organization and smooth execution of postgraduate courses held on weekends.
- Prepared necessary documentation, including attendance lists, handouts, and course materials.
- Coordinated with lecturers to ensure their requirements were met, including the setup of multimedia equipment.
- Gained experience in multitasking and working in a fast-paced academic setting.
Education
High School Diploma - Biology-Mathematics Profile
High School of General Education, Józef Piłsudski
Zakliczyn 2016.09 - 2019.06
Master’s Degree in Psychology
Jagiellonian University
Kraków 2021.10 -
Skills
- Strong teamwork and communication abilities
- Highly organized and effective under pressure
- Competent and responsible approach to tasks
- Advanced proficiency in English (spoken and written)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Languages
English
Advanced
Timeline
Waitress and Team Trainer
Pizza Hut
2022.02 - Current
Master’s Degree in Psychology
Jagiellonian University
2021.10 -
Intern
Tax Office
2021.03 - 2021.05
Assistant to Lecturers
Collegium Medicum, Jagiellonian University
2019.10 - 2020.03
High School Diploma - Biology-Mathematics Profile
High School of General Education, Józef Piłsudski
2016.09 - 2019.06