Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nataliia Briazgina

Kracow

Summary

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Quality Analyst

Majorel Polska Sp. z o.o
04.2022 - Current
  • Analyzed quality and performance data to support operational decision-making.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Defined and implemented quality initiatives to reduce risk.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.

Content Reviewer

Majorel Polska Sp. z o.o
01.2020 - 04.2022
  • Approved, reviewed and edited content flowing to website.
  • Managed content distribution to online channels and social media platforms.
  • Conducted regular content audits to identify gaps and redundancies of content.
  • Utilized analytics and site metrics to determine areas of improvement.
  • Suggested improvements to content to enhance quality and accuracy.
  • Edited and revised wide array of content for accuracy, clarity and consistency.

Shop Assistant

P.P.H.U. “MARKAM” Andrzej Skolarus
03.2018 - 06.2019
  • Completed daily tasks accurately and on-time to support shop needs.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Accountant

Individual Entrepreneur
04.2004 - 01.2018
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Gathered financial information, prepared documents, and closed books.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Prepared working papers, reports and supporting documentation for audit findings.

Education

Bachelor of Science - Finance And Accounting

Open International University of Human Development
Nova Kakhovka, Ukraine
07.2019

Two Years Diploma - Accounting

Post-secondary School " Cosinus"
Kracow, Poland
06.2018

Two Years Diploma (with Honors) - Law Enforcement

Agricultural College
Nova Kakhovka, Ukraine
06.1995

Skills

  • Configuration and Management
  • Google Slides
  • Document Quality
  • Testing Documentation Maintenance
  • Continuous Improvements
  • Data Analysis
  • Training Implementation
  • Database Maintenance
  • Support Case Resolution
  • Customer Care
  • Constructive Feedback

Languages

Ukrainian, Russian
Native language
English
Upper intermediate
B2
Polish
Upper intermediate
B2

Timeline

Quality Analyst

Majorel Polska Sp. z o.o
04.2022 - Current

Content Reviewer

Majorel Polska Sp. z o.o
01.2020 - 04.2022

Shop Assistant

P.P.H.U. “MARKAM” Andrzej Skolarus
03.2018 - 06.2019

Accountant

Individual Entrepreneur
04.2004 - 01.2018

Bachelor of Science - Finance And Accounting

Open International University of Human Development

Two Years Diploma - Accounting

Post-secondary School " Cosinus"

Two Years Diploma (with Honors) - Law Enforcement

Agricultural College
Nataliia Briazgina