Naveen Shivaramakrishnan
Warsaw,Poland
Summary
A passionate data enthusiast with expertise in exploring, analyzing, and interpreting data to uncover insights and identify trends. Proficient in Microsoft Excel, Outlook, MS Dynamics, and the MS Office Suite. Strong decision-making abilities, coupled with excellent problem-solving skills, enable efficient data processing and quality output delivery. Highly accurate with a keen eye for detail and committed to customer-focused solutions. Experienced in stakeholder management, project planning, and coordination, with exceptional interpersonal and communication skills (both written and oral) in English. Adept at master data administration and maintaining high standards in data quality and accuracy
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
DATA PROCESSING SPECIALIST
NIQ
WARSZAWA, Poland
04.2023 - 01.2025
- Partner with various internal operations teams to troubleshoot and resolve client inquiries on the Sales and volumes of the FMCG products efficiently, ensuring a smooth and effective workflow
- Performed thorough analysis of client data to identify trends, preferences, and opportunities, ensuring that business strategies were data-driven and aligned with client needs
- Meet quality and delivery targets (KPI) & being responsible in keeping updated the operational documentation
- Used advanced Excel knowledge to manage and manipulate high-volume data
- Coordinated with suppliers to collect and verify product and pricing data, ensuring accurate information was integrated into the ERP system
- Investigate data inquiries and identify problems with local teams. Determine root causes as well as short and long-term resolutions;
- Administered retailer and manufacturer master data across multiple business units to ensure accurate, complete, and consistent records in the company's ERP system
- Improved reporting processes by consolidating master data for key performance indicators (KPIs), enabling better business decisions
JUNIOR CUSTOMER PROJECT MANAGER
FOUND EVER
WARSZAWA, Poland
03.2022 - 03.2023
- Collaborated and cross-functional communication with various internal operational stakeholders to define project scope, objectives, and deliverables
- Experience in managing Pilot projects and Ad hoc IT Network Infrastructure projects by coordinating project timelines, ensuring deadlines were met, and tracked project progress
- Communicated project updates to stakeholders and facilitated regular team meetings & contributed to process improvement initiatives to enhance project efficiency and effectiveness
- Addressed potential risks timely, preventing unnecessary setbacks
- Strengthened stakeholder relationships through regular updates and clear communication
- Delivered products and services in line with agreed arrangements and contracts
- Mitigated potential risks effectively, safeguarded against possible pitfalls within projects
- Maintained regular contact with vendors, providing updates on Project development from its initiation to the hand off, guaranteeing excellent relationships and generate repeat business opportunities
- Supported high volume customer requests via telephone, email and web portals with professional and first class service
- Resolved customer issues by providing technical support via phone, email and chat
Education
Bachelors - Electronics & Communication Engineering
AMRITA UNIVERSITY
04.2010 - 05.2014
Master's - International Tourism
VISTULA SCHOOL OF HOSPITALITY
03.2021 - 04.2023
Skills
- Passionate about exploring, analyzing, and interpreting data to uncover insights
- Understanding and interpreting data sets to identify trends, patterns, and insights
- Proficiency in Microsoft Excel
- Proficiency in Outlook, MS Dynamics, MS Office Suite
- Decision-Making confidence
- Stake holder Management
- Problem Solving
- Good Written and oral communication skills in English
- Accuracy and attention to detail
- Exceptional interpersonal skills
- Customer focused
- Output Data Delivery with quality & accuracy
- Master Data Administration
- Project planning and coordination
Languages
English
Advanced (C1)
Custom
I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Timeline
DATA PROCESSING SPECIALIST
NIQ
04.2023 - 01.2025
JUNIOR CUSTOMER PROJECT MANAGER
FOUND EVER
03.2022 - 03.2023
Master's - International Tourism
VISTULA SCHOOL OF HOSPITALITY
03.2021 - 04.2023
Bachelors - Electronics & Communication Engineering
AMRITA UNIVERSITY
04.2010 - 05.2014
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