Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
walks, visiting interesting places, swimming, boxing, drawing, studying current events in the world,
Timeline
CustomerServiceRepresentative
Nazar Kyrylyuk

Nazar Kyrylyuk

Krakow

Summary

Upbeat and personable with knack for building rapport and fostering relationships. Possesses in-depth understanding of product knowledge and essential sales techniques, including effective communication and problem-solving. Capable of driving customer satisfaction and contributing to revenue growth.

I also always strive for more. To develop is the best thing that people can do, because we have all developed and strived for the best, which is why we have this wonderful world in which we live now.

Also, I learn new knowledge extremely quickly, I have an excellent analytical/mathematical mind, but in addition, I know 5 different languages. And have knowledge in various areas of science and life. Flexibility, understanding and quick implementation of set goals are my biggest advantages. I can very easily and quickly find a common language with different people and with my colleagues, which is quite rare in today's world

Overview

2
2
years of professional experience

Work History

Sprzedawca

KOCYK SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
05.2023 - Current
  • I built strong relationships with clients and maintained excellent customer service
  • The best sale of expensive goods (alcohol) in our store
  • Shift manager
  • I am responsible for the most profitable departments in the store
  • I train new employees
  • Evaluated and reported sales performance metrics to management
  • Proven track record of achieving sales goals and meeting customer requirements.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Casino Croupier

Queen Bee Poland
03.2023 - 05.2023
  • Ensured smooth gameplay by efficiently dealing cards and monitoring the game
  • Responsible for the accurate calculation and payment of winning bets
  • Maintained a professional and friendly demeanor with customers and other staff members
  • Assisted in providing customer service by responding to customer inquiries in a timely manner
  • Monitored the poker room for any irregularities and reported any suspicious behavior to the designated supervisor
  • Experience in providing high-quality customer service in a rapidly changing environment.
  • Collaborated with security personnel to identify potential threats or instances of cheating at gaming tables.
  • Sustained a clean and organized work environment, adhering to established cleanliness standards for the gaming floor.
  • Facilitated a welcoming environment for novice players, providing clear explanations of game rules and betting procedures.
  • Demonstrated strong multitasking abilities by simultaneously managing multiple games while ensuring compliance with casino policies.
  • Participated in regular professional development trainings to stay current on industry trends and improve job performance.
  • Demonstrated flexibility by adapting to changes in scheduling or game assignments as required by casino operations.
  • Contributed to the overall success of the casino by consistently delivering high-quality gaming experiences for guests.
  • Maintained rules for games and identified instances of cheating, notifying security team.
  • Applied standard or special rules to games based on pre-agreed game rules.
  • Dealt cards and compared hands to determine winners of games such as blackjack.

Education

Bachelor of Science - Computer Science

Lviv Polytechnic National University
Lviv, Ukraine
06.2025

No Degree - Computer Science

Karlsruhe Institute of Technology
Karlsruhe, Germany
02.2023

Skills

  • Accuracy
  • Customer service
  • Cash handling
  • Knowledge
  • Productivity
  • Solicitude
  • Attention to detail
  • Analytical thinking
  • Work in a lack of time
  • Relationship Building
  • Customer Relationship Building
  • Staff Training

Languages

Ukrainian
Proficient
C2
Polish
Advanced
C1
English
Upper intermediate
B2
German
Upper intermediate
B2
Russian
Proficient
C2

Hobbies and Interests

  • Swimming
  • Boxing
  • Walks
  • Books

Personal Information

Date of Birth: 04/22/2004


walks, visiting interesting places, swimming, boxing, drawing, studying current events in the world,

I'm actually an interesting person who can talk about a lot of current events because I'm interested in a lot of things. I also like to go for a walk to take a break from everyday life and see something interesting. I support my body by doing sports. He played football for 5 years, then went swimming and simultaneously signed up for boxing, he practiced these sports for more than two years. Now I go to the gym, but at the moment my work is quite closely related to physical work. I also really like to watch interesting series/movies and YouTube (this can include some videos about games, as well as educational videos about the history of our world and some events)

Timeline

Sprzedawca

KOCYK SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
05.2023 - Current

Casino Croupier

Queen Bee Poland
03.2023 - 05.2023

Bachelor of Science - Computer Science

Lviv Polytechnic National University

No Degree - Computer Science

Karlsruhe Institute of Technology
Nazar Kyrylyuk