Summary
Work History
Education
Skills
Languages
Personal Information
Timeline
Neha Chojak

Neha Chojak

Wrocław

Summary

With 7 years of experience in the banking sector, I have served as a Audit Expert, Compliance Analyst, Team Lead (1 year), and Branch Operations Supervisor (4 months). Throughout my career, I have successfully handled and supervised various transactions, including general banking and escrow for corporate clients. I have executed processes such as cash handling, audit, and trade transactions. My expertise includes monitoring and investigating alerts, as well as identifying market risks and market abuse through thorough research. I have actively participated in branch audits , issue Assurance and managed key branch customers. With extensive product knowledge, I prioritize customer satisfaction and possess strong problem-solving skills. My experience in people management has allowed me to effectively lead teams of 5 to 10 individuals. I excel in essential skills such as communication, mentoring, and motivating people. Lastly, my administration skills have been honed through working in a multicultural environment. As a certified C1 level English language professional, I am well-equipped to contribute to your organization's success.

Work History

Audit Expert

UBS Solutions
04.2024 - Current
  • Conducted issue remediation reviews within financial institutions, ensuring compliance with industry standards.
  • Identified and assessed risks within control environments, offering strategic recommendations to mitigate potential threats.
  • Demonstrated excellent written and verbal communication skills, tailoring audit findings and presentations to diverse audiences.
  • Exhibited strong analytical skills using data to derive meaningful insights for improving control measures and business operations.
  • Proactively expanded knowledge in various business areas, maintaining curiosity and eagerness to grow professionally
  • Challenged assumptions and processes through inquisitive auditing, delivering clear, succinct reports that effectively communicated key findings.

Trade Surveillance Analyst

HSBC Bank
05.2022 - 03.2024
  • Investigating trading activity and escalating when necessary, reviewing alerts triggered by equity or fixed income transactions across various asset management locations such as Hongkong, France, UK, US, India etc

Workflow lead

BNY Mellon
06.2021 - 04.2022
  • Work allocation, mentoring and training of new joiners, liaising with other departments, trust funds management directly for the client on the operative side

Personal Banker Authorizer/Backup BM

HDFC Bank
06.2019 - 11.2019
  • Supervising transactions, account openings, conducting day to day audits and leading the team of personal bankers

Account Manager

Yes Bank
04.2017 - 03.2019
  • Handling the entire branch portfolio of business customers, strengthening and maintaining relationships with them
  • Providing service of adequate level and solving issues

Customer Relationship Specialist

ICICI Bank Ltd.
03.2015 - 03.2017
  • Handling accounts of various local companies in Hyderabad & Gurgaon, building and maintaining proper relationships with them, providing adequate customer service based on their requirements

Education

Master's degree - Administration In International Organizations

University of Wroclaw, Wrocław

PG Diploma - Banking & Finance

Sikkim Manipal University
01.2014

Bachelor Of Business Administration - Finance

Prestige Institute of Management And Research, Indore
2012

Skills

  • MS Office
  • Oracle
  • Open Office
  • Finacle 10x
  • Finacle 7x
  • Flexcube
  • Omni Flow
  • CRM
  • Bloomberg
  • Agile

Languages

English
Hindi
Punjabi

Personal Information

  • Date of Birth: 08/08/90
  • Nationality: Indian
  • Marital Status: Married

Timeline

Audit Expert - UBS Solutions
04.2024 - Current
Trade Surveillance Analyst - HSBC Bank
05.2022 - 03.2024
Workflow lead - BNY Mellon
06.2021 - 04.2022
Personal Banker Authorizer/Backup BM - HDFC Bank
06.2019 - 11.2019
Account Manager - Yes Bank
04.2017 - 03.2019
Customer Relationship Specialist - ICICI Bank Ltd.
03.2015 - 03.2017
Sikkim Manipal University - PG Diploma, Banking & Finance
University of Wroclaw - Master's degree, Administration In International Organizations
Prestige Institute of Management And Research - Bachelor Of Business Administration, Finance
Neha Chojak